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Creating Empathetic Customer Experience

After more than a year of watching the world change radically, consumers need three things: security, comfort and support. In other words, they need empathy and understanding from brands they trust — and from their insurance providers most of all.
August 10, 2021 Education & Training


True Evolution in Insurance? Not Yet

More insurtech startups were launched in the last two years than in the previous 10. The brightest minds are developing new ideas and forging new paths in the insurance industry, but the reality is that significant change is a little further down the line.
July 29, 2021 Education & Training





Risks and Rewards: Be True to Yourself

Graduating from Northeastern University with the desire to join a multinational corporation — and a mountain of school debt — Danielle Larsen, a speaker at Women in Insurance Chicago, came across a job opportunity that would prove to be a crossroads in her life. Swiss Reinsurance Company Ltd. was hiring for a position in Mexico City. <br /><br />‘I was seeking an international experience, but it wasn’t a popular approach to take an entry-level opportunity at what would be essentially a very low salary,’ said Larsen, now Head P&C BM Bratislava, director, Property & Casualty Business Management at Swiss Re.
July 12, 2021 Education & Training