Familiarity, Obedience, Loss Aversion: Unconscious Bias In Underwriting

“You get towards the end of the month and you don’t have your premium budget met yet. How does your brain process that next opportunity that comes across your desk?” asks A. Morris Tooker, head of Middle Market at The Hartford.
June 20, 2017 Education & Training

A Lesson In Storm Water Management From The Dutch

The wind over the canal stirred up whitecaps and rattled cafe umbrellas. Rowers strained toward a finish line and spectators hugged the shore.
June 16, 2017 Catastrophe Education & Training

Behavioral Risk Management: Combating Potential Terrorism And Workplace Violence

The value of staff monitoring and reporting to identify behaviours that may seem linked to the risk of terrorism and workplace violence should not be underestimated, Harry Rhulen, chief executive officer of Firestorm, suggested Tuesday during an educational session at RIMS 2017 Annual Conference & Exhibition.
April 28, 2017 Education & Training Liability Risk Management

Comp Claims Study Affirms Best Practices For Overcoming Psychosocial Issues

Issues such as emotional distress and fear were highlighted as the top barrier to closing workers compensation claims, according to a study released Thursday.
April 4, 2017 Education & Training Risk Management Workers' Compensation

Fifty More Shades Of Moisture: Investigating A Water-Damaged Home

The mold assessor thought his efforts were competent. His assignment? An expansive home complemented with tasteful contents accumulated over five decades of Florida living.
February 28, 2017 Education & Training Property Subrogation

Millennial Insurance Jobs Are Consistently Underestimated Despite Career Potential

Millennial insurance jobs are proving to be among the employment opportunities that have the greatest potential for that generation. They are taking positions from claims adjusters to data scientists and underwriters in which there are massive skill sets to be built.
February 21, 2017 Education & Training Risk Management

Awareness Of Body Language Helpful When Investigating

Want to know what words to say or hold back? What body language signifies power, and even where to sit in that important meeting with a potential customer?
February 21, 2017 Education & Training Fraud

‘Who Pays?’: Having OEM Documents Helps In Insurer Negotiations

Though there’s likely always going to be local adjusters who refuse to listen, the latest completed “Who Pays for What?” survey found OEM repair procedures to be an effective tool in collision repair-insurer negotiations.
January 25, 2017 Auto Education & Training Risk Management

Oklahoma Employer Traffic Safety Program Aims To Save Lives, Money

One of the costliest aspects of running a business is also one of the most often overlooked — traffic safety. Whether crashes occur on or off the job, employers foot the bill, through everything from insurance premiums to productivity losses.
January 18, 2017 Auto Education & Training Liability Property Risk Management Oklahoma

Insurer Workshops Focus On New Open Catastrophe Loss Models

An interactive catastrophe risk modelling tool using maps, metrics and real time updates called RiskInsight and created by Karen Clark & Company (KCC) is branding itself as the insurance industry’s go-to for digital catastrophe analysis.
December 23, 2016 Catastrophe Education & Training Risk Management

Drones Boost Travelers' CAT Response Teams

Travelers has deployed about 60 catastrophe response professionals trained on drone technology to areas affected by Hurricane Matthew. The company’s SVP of claim, Patrick Gee, says that the company’s mature drone program is already paying off in more efficiency and a safer experience for claims professionals.
October 18, 2016 Catastrophe Education & Training Property Risk Management Technology

Qualified Fire Investigators Back Insurers Against Arson, Bad-Faith And Subro Claims

There is no lack of cases involving arsonists setting fire to buildings and vehicles to defraud their insurance companies. The 2015 Insurance Fraud Hall of Shame includes two shocking arsons. Fortunately, many such crimes are uncovered by well-trained fire investigators.
October 12, 2016 Education & Training Fraud Property

Evolving Insurance Ecosystems The Focus Of SMA Summit

If there were any doubts that the insurance industry is innovating and transforming, all doubts were dispelled at the 2016 SMA Summit. Insurer after insurer described innovative new business models, products and uses of emerging technologies.
September 28, 2016 Education & Training Risk Management Technology

Wind Damage Research Aims To Improve Building Resiliency

At a research facility in South Carolina, scientists and researchers harness the destructive forces of hurricanes and bend them to their will. "We’re actually creating hurricanes around structures very much like Mother Nature would do," Julie Rochman said.
May 24, 2016 Education & Training Property Florida South Carolina

Schwarzenegger Talks Risk At California Insurance Industry Trends Seminar

Actor and former governor Arnold Schwarzenegger spoke at a California insurance industry trends forum this week in order to discuss certain central topics such as that of risk.
May 12, 2016 Education & Training California
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