The auto insurance industry-and the world at large-has faced no shortage of changes and challenges in 2020. From treatment trends to legislative updates, we've had to manage not only a changing business climate, but also industry-altering events that are reshaping auto insurance.

Motor vehicle crashes are often the result of an omission—a missed cue by a driver that leads to an unfortunate outcome. That is why bewildered drivers often say "I didn’t see him" when they deal with the consequences of a mistake on the road.

Dozens of staged accidents. Scores of hustlers. Millions of dollars paid to settle fraudulent lawsuits with fake injury claims.

When Helen Witty's 16-year-old daughter was killed by a drunk and drugged driver, in her grief she found some comfort in a single word: crash. While most of those around her were referring to her daughter's death as an accident, Witty says that one word-crash-helped her change her perception and heal.

The Eleventh Circuit Court of Appeals recently released two opinions involving multiple liability claims against an insured with insufficient policy limits. Both cases involved appeals from summary judgment orders in bad faith cases granted in favor of the insurance company.

An early morning crash on Highway 99 in Butte County left at least three people dead and two recovering from injuries, according to the California Highway Patrol.

Let's just say it. Florida PIP subrogation is a pain in the butt. The state was almost out of the weeds in 2007 when its no-fault laws automatically sunsetted; but the legislature passed a new no-fault law which took effect in 2008.

CCMSI, a large boutique third party administrator (TPA), has been providing innovative risk management solutions to thousands of companies for more than 40 years.

In October, New York will implement major changes to its fee schedule for auto casualty no-fault claims, which includes increased rates and significant changes to specific ground rules stating that providers may not bill outside of their section of the fee schedule.

Claims trends and risk exposures are likely to evolve in both the mid- and long-term as a result of the COVID-19 pandemic.

Over the last decade, businesses have placed tremendous focus on improving the safety of their products, their establishments and the services they provide to their customers. They have taken advantage of data, technology and enhanced risk management practices driving safety and quality.

A court last week approved a settlement totaling $800 million from casino company MGM Resorts International and its insurers to more than 4,400 relatives and victims of the Las Vegas Strip shooting that was the deadliest in recent U.S. history.

An insurance company policy's boilerplate exclusionary language is the latest victim of salt-water induced earthquakes in Oklahoma.

Telemedicine services can happen in real time, such as through a Zoom call or another video call provider. They could even be asynchronous — for example, a patient uploads their health data for review and comment at a later time by their physician.

Pennsylvania's Medical Marijuana Act provides a private cause of action to workers, allowing state-sanctioned, card-carrying medical pot patients to sue their employers for alleged discrimination based on their lawful use of the drug, a federal judge in Philadelphia ruled on an issue of first impression.