A performance report on the first five years of California’s independent bill review program reveals that claims adjusters’ billing decisions rarely align with how the state workers’ comp system sees things.

Last year, the United States saw above-average activity for hurricanes, floods, wildfires and high winds.

Unlike traditional property coverage, parametric insurance is a type of insurance that does not indemnify the pure loss, but rather issues a set payment upon the occurrence of an objective triggering event, such as an earthquake of a certain magnitude or a hurricane of a specific intensity.

Workplace injuries cost US companies more than $1 billion per week, according to new data from Liberty Mutual.

Record floods that submerged parts of the Midwest as a result of a deadly combination of melting snow and heavy rains have caused $3 billion in damages so far, and more flooding is in the forecast, according to news reports. This recent natural catastrophe is once again sending warning signals about the intensifying weather-related events that are likely to continue impacting the US in the years to come, including regions that typically haven’t seen wild weather in the past.

For years, personal lines has offered digital claims capabilities that have transformed the way consumers interact with insurers — all the while, commercial lines has been left in the dust … or has it?

American Family Insurance has announced a partnership with UK start-up Neos to help US customers proactively protect their homes using smart-home technology. The partnership is the first of its kind for a US insurer, according to American Family.

This article is the second in a series of three articles addressing the potential pitfalls embedded in claims-made coverage triggers. The final article in this series will examine three additional claims-made coverage trigger traps and explain how to avoid them.

When investigating a workers compensation claim, the employer and insurer/servicing agent are given limited time to make a tough decision: accept or deny the claim.

Florida is a great example of what happens when state legislatures pass bills or the courts rule in cases where the interests of many stakeholders are variously impacted in the aftermath.

Cybersecurity is a hot topic in every area of business—including insurance—but medical devices may not immediately come to mind when considering immediate or long-term cyber risks.

In 2018, natural catastrophes wreaked havoc around the world. Windstorms caused massive losses in the United States, Japan and the Philippines. Droughts hit the United States and Europe, and unusually large wildfires caused devastation in California.

The mass exodus of claims veterans is upon us. On their journeys to the well-earned freedom of retirement, these experienced professionals are leaving a significant knowledge gap and a worrying amount of vacancies in their wake.

Californians have filed a lawsuit against the state Department of Insurance for allegedly allowing unlicensed out-of-state insurance adjusters to offer their services after major wildfire events.

Smart devices have become a popular topic in the P&C insurance world. Tools like smart thermostats, smoke detectors and water sensors offer the potential to halt property damage before it starts, protecting insurance customers from injury, property loss or both. Yet these devices come with risks.