New research highlights the urgency for insurance companies to shift from complex, costly legacy systems burdened with outdated technology to modern systems to remain competitive in the current market, according to a new report released by Info-Tech Research Group.

With rising inflation and interest rates, geopolitical tensions, climate change uncertainty, and growing competition, U.S. insurance carriers face several challenges to delivering consistent, high-quality insurance services and products to the marketplace.

A California federal judge has ruled that a group of people who own cars made by Tesla Inc TSLA.O must pursue claims that the company misled the public about its autopilot features in individual arbitration rather than court.

A recent survey conducted by the online insurance agency, GetSure, has revealed that a significant number of Americans are hesitant about the idea of interacting with AI insurance agents. This finding sheds light on the sentiments of the nation, potentially comforting the country’s 1.6 million human insurance agents.

Firefighters want every leg up they can get to knock out a blaze before it becomes an inferno. The California Department of Forestry and Fire Protection says it has a new tool to battle wildfires before they explode -- artificial intelligence.

A ChatGPT-style tool designed to assist cybercriminals will let hackers develop sophisticated attacks on a significantly larger scale, researchers have warned.

As blockchain technology matures and more players in the insurance industry integrate it into their operations, many are wondering what kind of return companies are seeing on their blockchain investments.

New data from claims automation insurtech Sprout.ai revealed that customers place greater importance on fair decision-making and trust than speed when settling insurance claims using AI.

Nearly two dozen leaders of tech companies and other groups met Wednesday behind closed doors with U.S. senators as part of a broader discussion into how Congress can regulate artificial intelligence.

Automating tasks has been an industry goal for years, whether driven by necessity (to remain competitive and save human resources), or to achieve higher goals.

Artificial Intelligence (AI) has become ubiquitous in today’s corporate lexicon. And while much has been said, and written, about AI, the question still remains: what, exactly, is AI?

Few, if any, technologies have achieved mass adoption in a shorter period of time than ChatGPT, thanks to its massive accessibility and highly intuitive interface. Not only has ChatGPT harnessed the extraordinary power of generative AI (GenAI), but it’s also incredibly easy to use.

Forget snooping smartphones and spying smartwatches. Modern, connected cars are ‘the official worst category of products for privacy that we have ever reviewed,’ Mozilla concluded after studying two dozen brands.

Waymo is using insurance data to make the case that its self-driving cars are safer than human drivers. The report, a result of the collaboration first announced last year between the Alphabet-owned company and the insurer Swiss Re, is intended to show how driverless vehicles crash less often and damage less property than human-driven vehicles.

Smart homes offer a vast array of benefits in: risk mitigation and prevention, data collection and analysis, personalized premiums, faster claims processing, home monitoring services, liability coverage, premium discounts, the environment and health and wellness.