As the jury got set to begin deliberations in the trial of Derek Chauvin this week, the judge told them that they would have to rely on their notes from the three-week trial because no transcription of the testimony would be available. Someone tweeted that the lack of a transcript made perfect sense — if the year were 1821.
As the world continues to invest in growing technology and the internet of things (IoT) evolves to offer more in the way of risk solutions, it’s no wonder that businesses and their risk teams are looking to utilize the capabilities offered.
Artificial intelligence (AI) and machine learning have come a long way, both in terms of adoption across the broader technology landscape and in the insurance industry specifically.
As the role technology plays in our personal and business lives evolves, so, too, does the liability risk to those individuals and companies that create, design, implement, and service the technology that we rely so heavily on.
Some 25 years after the publication of Nicholas Negroponte’s seminal ‘Being Digital,’ it feels trite to write about how digital capabilities and the expectations they create among customers have transformed even traditionally sleepy industries like insurance.
Insurers have been working for years to digitize their claims processes. The goals and benefits are critical and measurable: improve the customer experience, expedite claims settlements, and dramatically simplify the claims process, reducing unnecessary touches for insurers.
Blockchain is often associated with Bitcoin (see footnotes below for links to articles on Bitcoin). Bitcoin is a new form of digital currency. Think of it like PayPal, except you don’t have to feed the account, dollars or pounds or pesos. The backbone of the system is a software platform called blockchain.
The threat of a cyber-attack is far more dangerous now than it has been in the past, yet knowledge of the threat prevention systems necessary to protect oneself remain widely unknown.
The pace of digital transformation is accelerating in many industries due to COVID-19, and nowhere is this more evident than in automotive insurance. At the start of the pandemic, carriers and collision repairers had to find new ways to minimize in-person interaction between employees and customers.
Over the past decade, technology’s impact on the claims side of the P&C industry has been extraordinary. Today, insureds submit high-definition video and audio files and images to support their claims.