While coronavirus news is often bleak and sometimes downright depressing, there may be a silver lining for claims management.

I had the opportunity to work for a major property and casualty insurance provider that was well on its way with technology research, development investments, tech deployment phases and business transformation.

It’s a common story: A worker falls off a ladder while performing his job and gets hurt. A bone is broken, a disc is ruptured — the worker is in pain and can’t go to work. He files a workers’ comp claim but needs a doctor right away and chooses one at random.

Autonomous vehicles need their own space to operate, a report says, and auto executives agree that putting them on the same roads as human-driven cars in a mixed-use environment will only increase liability claims.

More than 8.5 billion records were compromised in data breaches in the span of one year ending April 2020, and the average cost of a mega-sized data breach was $3.86 million, a new report by IBM has found.

If you’re not convinced about the value of telematics in the auto insurance space, you might be swayed after reading what Phil Ost, head of personal lines at Zurich Insurance Company, had to say during a virtual fireside chat at Connected Claims USA 2020.

Despite a rocky rollout from its first attempt, Tesla is eyeing a full-fledged insurance product using data collected from its vehicles to offer cheaper premiums than traditional insurers.

Alcohol-detection systems that stop people from drinking and driving could prevent more than a quarter of U.S. road fatalities and save upwards of 9,000 lives a year, a new study from the Insurance Institute for Highway Safety shows.

Over the last decade, the insurance industry has undergone dramatic changes that have catapulted it to the forefront of the American consciousness, driven by advancements in technology, shifts in consumer demand and growth in creative advertising.

The insurance market was set to hit new highs in 2020. Then COVID-19 happened. That forecast – and the global economic outlook – is now far less certain.

This year, we have witnessed explosive growth in technology adoption. Zoom video conferencing has risen 574%, Instacart grocery delivery has jumped 450% and Google Classroom usage has increased 580%—all due to COVID-19. The pandemic has truly altered how we think about and use technology.

If you look at a list of preferred jobs of college graduates, “claims adjuster” might not make the list. Insurance claims operations likely seem foreign to a 21- or 22-year old who probably has never had to file a claim.

On the day before the July 4 holiday weekend, Mount Auburn Hospital’s information technology team identified some unusual activity. Alarmed, they quickly took steps to disconnect the Cambridge hospital’s computer system from the internet.

A hostile takeover of Canadian claims software vendor Symbility’s corporate parent could be in the works. CoreLogic Inc. announced last week its board of directors is rejecting a takeover offer from Senator Investment Group LP and Cannae Holdings Inc., which own about 15% of CoreLogic stock.

The COVID-19 pandemic has fast-tracked innovation in insurance claim management. Over the past few months, insurance carriers around the world have adjusted to remote working.