The state-level workers’ comp system is difficult enough to navigate in an average world. But combined with ever-changing federal mandates related to Coronavirus, it adds a complexity to the pandemic environment that will impact employers for a long time to come, as they seek to not only protect employees, but also mitigate their legal and compliance risks.

In a survey released at the end of April by Mitchell International, half of the responding workers' compensation professionals reported that cost containment is the driving factor for adopting advanced technologies such as artificial intelligence (AI), predictive analytics, telemedicine, wearables, mobile technology and chatbots.

As our nation's population continues to diversify across racial, cultural, and ethnic backgrounds, so does our labor workforce. However, the rate at which the country's labor force continues to diversify is not equally mirrored in our claims professionals and administrators.

Insurance plays a significant role in everything imaginable. One reason why is because it must be legally owned to perform certain activities - think of auto insurance and driving a car; other examples of compulsory insurance include workers' compensation and professional liability insurance.

Browse any online news site or listen to a newscast and you’d be hard pressed not to find information about the effects the COVID-19 pandemic is having on how employees are doing their jobs.

A perfect storm of macro factors has supercharged several trends in the insurance industry, producing almost touchless processes for claims and enabling cycle times of seconds, minutes and hours instead of days and weeks.

It is no secret that technology is continuing to disrupt the auto casualty and workers’ compensation industries. Further digitizing the claims process can provide a variety of benefits for payors and claimants alike, including improving the consumer experience, boosting efficiencies, reducing fraud and allowing for adjusters and other claims handlers to focus on what matters most—helping restore claimants’ lives after a challenging event.

Are you an "essential worker?" Am I? Does the contribution you make to the economy and society in general through the course of your work make any difference? Are we essential, or not? Doesn’t every position hold some value to the greater good?

Civil discourse in the workers’ compensation industry can at times be a challenge. The adversarial and sometimes acrimonious nature of the work we do doesn’t always bring the best out of people.

The COVID-19 response has poured unprecedented focus and energy into medical innovation. Technology and care methods that seemed years from widespread adoption are becoming new realities.

A criminal investigation was underway after a fiery explosion left 12 firefighters injured as they fought flames engulfing a single-story commercial building in the Toy District of downtown Los Angeles over the weekend, officials said.

It almost feels like the second in a series, what with this article’s title being so similar to the last one posted in this blog. In that article, we asked, "We Don’t Pay for Viruses, Do We?" (Short answer: Now we do). Today, however, we discuss a completely unrelated topic.

As COVID-19 continues to challenge the nation, the workers’ compensation industry is busy grappling with its own questions regarding the impact and responsibilities surround the virus. Compensability for employees who claim they contracted the illness on the job remains a very big question.

In today’s world, data is readily available. In an instant, your smartphone can tell you how many steps you’ve walked today, how many hours you’ve spent on Instagram and how many times you took an Uber last month.

Two forces have emerged that will reshape the workers’ comp system for years to come. The first is the COVID-19 pandemic, which has created sudden and deep shifts to personal health practices and healthcare delivery. To reduce COVID-19’s impact, much of the U.S. population is avoiding public spaces and travel, causing enormous disruption across a range of industries, from airlines to hospitality. This change has ignited a global recession.