Vehicle Accident - Insured Driver

Navigate the critical steps for conducting recorded interviews with insured drivers post-vehicle accident through this structured guide. It includes essential questions covering identification, accident specifics, vehicle details, and more, aiming to meticulously document every aspect of the incident for a thorough evaluation.
  PDF (21KB) Auto Liability Statement Guides

Vehicle Accident - Claimant Driver

This guide outlines a structured interview process for documenting a detailed statement from a vehicle accident claimant, with their consent. It covers a broad spectrum of information, including the claimant's personal and employment details, accident specifics such as date and location, and a comprehensive account of the incident. This includes vehicle information, passenger and witness details, weather and road conditions, the sequence of events leading to and following the collision, as well as any vehicle damage, police investigations, injuries, and lost wages. This format ensures thorough documentation for accurate claim assessment.
  PDF (22KB) Auto Liability Statement Guides


Vehicle Accident - Witness

Statement guideline for interviewing a witness to a vehicle accident. Includes initial questions and follow up questions based on responses given.
  PDF (17KB) Auto Liability Statement Guides

3 Column Adjuster Worksheet

Introducing the 3 Column Adjuster Worksheet, a precise financial tool for insurance claims. It's designed to streamline repair estimates by itemizing losses and calculating replacement cost, depreciation, and actual cash value. Essential for adjusters, this worksheet ensures accurate and efficient claim processing.
  PDF (63KB) Auto Management & Underwriting Property Forms Property & Casualty


Reservation Of Rights Letter

The reservation of rights letter notifies the policyholder that the insurer reserves the right to deny coverage of a claim, in whole or part, pending outcome of a claims investigation.
  DOC (19KB) Auto Liability Property Special Investigations Workers' Compensation Letters

Denial - No Coverage

This form letter identifies the claimant, insurer, adjuster and date of loss; it is a claim denial for lack of coverage under the insured's policy.
  DOC (17KB) Auto Liability Management & Underwriting Property Letters

Auto Investigation Checklist

Maximize the effectiveness of your automobile accident investigations with our Auto Investigation Checklist. Designed for adjusters, this checklist provides a structured approach to gathering crucial statements, photographs, and appraisals, along with accident scene diagrams and police reports. Ensure no detail is overlooked in your comprehensive assessment of the incident, leading to precise and informed claims processing.
  PDF (49KB) Auto Liability Checklists

Adjuster's Log Sheet

Daily log to document adjuster activity on a specific claim.
  PDF (26KB) Auto Liability Property Workers' Compensation Forms Property & Casualty

Vehicle Theft - Insured

Statement guideline for interviewing the insured in a vehicle theft claim. Includes initial questions and follow up questions based on responses given.
  PDF (19KB) Auto Statement Guides

Law Digest Guides

The Insurance Law Digest is a series of PDF files that provide summaries of insurance laws for each U.S. state and the Canadian province.
  PDF (KB) Auto Legislation & Regulation Liability Property Workers' Compensation General Reference



Non-Waiver Agreement

The non-waiver agreement is signed by the policyholder; its purpose is to protect the insurer. Insurer reserves all of its rights under the policy to investigate and defend a claim without admission of any liability for loss.
  PDF (21KB) Auto Liability Property Forms Property & Casualty
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