NFIP Adjuster Claims Manual - Part III

One-Call Center directory has phone numbers and websites for all of the United States and Canada , and is a useful resource for utility location and damage prevention when excavation is needed.

This claims guide was created by the Federal Emergency Management Agency (FEMA), which administers the National Flood Insurance Program, to provide policyholders tips about what to do before and after a flood, including filing a claim, and the steps involved in appealing a denied claim.

Definitions of flood zone classifications.

This form is used to document the full repair or replacement cost of an insured property.

This form is used by the adjuster to record information to determine the replacement cost and actual cash value of a manufactured (mobile) home.

A sample California Earthquake Authority (CEA) policy which provides upgraded earthquake coverage for homeowners. Sold and serviced by participating insurance companies.

This form is a continuation of the Manufactured (Mobile) Home/Travel Trailer Worksheet and is used by the adjuster to record information to determine the replacement cost and actual cash value of a manufactured (mobile) home.

The FEMA Preliminary Report form is used by an adjuster to initially document a property loss insured under the National Flood Insurance Plan.

The reservation of rights letter notifies the policyholder that the insurer reserves the right to deny coverage of a claim, in whole or part, pending outcome of a claims investigation.

A guide for fire scene investigation of electrical systems.

The Fujita Scale rates the intensity of the tornado (mean wind speed) by the amount of ground damage that is created.