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Beware The Dark Side Of AI

Within the Biden administration’s first weeks, the Office of Science and Technology Policy has been elevated to a cabinet-level position. Biden has appointed Alondra Nelson as deputy director. She is a scholar of science, technology and social inequality.
February 19, 2021 Technology



Look For A Broken Spirit, Not Just A Broken Bone

When someone gets hurt on the job, the workers’ compensation system is often adept at zeroing in on an injury and delivering timely care. But that well-intentioned focus on a patient’s physical bruises can make it easy to miss the mental ones, which might be harder to spot.<br /><br />
February 19, 2021 Workers' Compensation



Insurers Question Claims Process In Boy Scouts Bankruptcy

The judge presiding over the Boys Scout of America bankruptcy is weighing a request by insurance companies for permission to serve document requests on 1,400 people who have filed sexual abuse claims and to question scores of them under oath in an effort to determine whether there is widespread fraud in the claims process.
February 18, 2021 Fraud Litigation

Why CX Must Trump Efficiency

There isn’t an insurance business in the land that isn’t talking about digital transformation. Whether talking about AI, robotics or platforms, the majority of the industry is confident it’s heading toward a brightly lit, digital future.
February 18, 2021 Technology





11 Keys To Predictive Analytics In 2021

According to Willis Towers Watson, more than two-thirds of insurers credit predictive analytics with reducing issues and underwriting expenses, and 60% say the resulting data has helped increase sales and profitability.
February 16, 2021

Mitigating Risk By Modernizing Legacy IT Systems

For organizations to ensure they can remain operational when disaster strikes, they must prepare their IT systems for potential disruptions before they ever arise. This year, states like New Jersey, Oregon and California saw their unemployment systems crash as a result of running on outdated mainframes, which are often over 60 years old and incapable of properly integrating with the internet and other modern technologies.
February 16, 2021 Risk Management Technology