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The Expanding Impact Of Wildfires

More wildfires are impacting homes, businesses, and communities every year, and their impacts go well beyond the area of direct exposure to the fire and burning. Smoke and wildfire residues can travel long distances and settle on surfaces or infiltrate building structures, potentially causing damages and impacting human health.
December 12, 2019 Education & Training Property

Discriminating Data: How AI Can Vanquish Bias

Insurance is the business of assessing risks and pricing policies to match. As no two people are entirely alike, that means treating different people differently. But how to segment people without discriminating unfairly?
December 9, 2019 Education & Training Technology

Pineapple Express: Study Warns Of Billion-Dollar-A-Year Risk In Damages From ‘Atmospheric Rivers’

California and the rest of the western U.S. face a billion-dollar-a-year risk in flood damages from so-called “atmospheric rivers”, the huge plumes of moisture that periodically surge ashore from the sub-tropics, according to a study published Wednesday by UC San Diego.
December 6, 2019 Education & Training Property California

Where’s The Talent? Finding Claims Professionals In A Candidate-Driven Market

The insurance industry is continuing to face a candidate-driven labor market. The overall U.S. unemployment rate reached a near half-century low this year, holding steady at around 3.7 percent. Unemployment in the insurance industry is virtually nonexistent, at 1.6 percent in July.
November 26, 2019 Education & Training

BEC: Attacks On Email Systems Are Rising

Companies have increasingly turned to the cloud for their email solution. Cybercriminals or attackers have watched this trend and are finding ways to access email hosted in the cloud, which is known in the security community as a Business Email Compromise (BEC).
November 26, 2019 Education & Training Risk Management Technology

Empower Your Team With This Simple Exercise

There is a direct correlation between employee engagement and empowerment. Employees who feel empowered have a higher level of job satisfaction, which leads to better results and outcomes than those who do not feel empowered.
November 22, 2019 Education & Training

Claim Settlement: Key Tips For The Negotiating Table

It’s time to settle the most onerous bodily injury case in your inventory. The medicals have been evaluated, and you’ve scheduled a time this week to open the negotiations with the claimant attorney.
November 21, 2019 Education & Training Litigation

Bullying And Harassment: Should Insurers Look Deeper?

Given the rise of corporate reputations blowing up in personnel scandals, and the speed with which losses can be accelerated by social media, do insurance carriers need to take a deeper look at workplace culture and risk?
November 20, 2019 Education & Training Liability

Future Of Claims Intake For Insurance?

The benefits of advanced claims intake for commercial insurance can seem obscure, cloaked in a mix of digital hype and theory. It’s not surprising that until recently it’s been hard to win buy-in from business leaders to move toward optimizing claims intake.
November 18, 2019 Education & Training

Insurance 4.0: Six Winning Strategies In The Fourth Industrial Revolution

From the steam-powered factories of the first industrial revolution, to mass production in the second, to the rise of digitization in the third, every advance builds upon the last. Today, something entirely new is happening.
November 14, 2019 Education & Training Technology

Keys To Finding And Nurturing Talent

There’s keen focus in the insurance industry about overhauling obsolete IT infrastructure to support innovation, along with the resulting costs and benefits. Yet few people talk about the benefits of top industry talent in the same quantified manner.
November 14, 2019 Education & Training

The ISO Classification System And The CGL Policy

We have a need to classify stuff—including all living things. For example, the scientific approach to an orderly classification of plants and animals according to their presumed natural relationships is called taxonomy.
November 11, 2019 Education & Training Liability

Scientists Frustrated With Media: People Responsible For California Wildfires, Not Climate Change

In 2018, a fire ripped through the town of Paradise, California, killing 85 people. It was the deadliest and most destructive wildfire in the state’s history.
Liabilities from wildfires started by its powerlines bankrupted Pacific Gas & Electric, which cut off power to nearly one million homes and businesses last month to prevent wind from triggering and fanning fires.
November 5, 2019 Education & Training California

Confirmation Bias And The Courtroom: How To Mitigate The Impact Of Attorney And Juror Biases On Litigation

Confirmation bias is the tendency for people to search for, interpret, favor, and recall information that confirms their preexisting beliefs. Conversely, confirmation bias drives the same people to dismiss or ignore information that supports a different viewpoint.
October 31, 2019 Education & Training Litigation

Knocking Down The Door Of Fraud: How To Pursue Affirmative Litigation, And Knowing When To Change Course

Investigating and litigating singular fraud cases for first- and third-party claims used to be the mainstay of special investigation units. While these tactics can be relatively successful, there is still a whole world of abuse and misrepresentation stemming from medical providers, durable medical equipment suppliers, diagnostics entities, premium fraudsters, auto body shops, copy service providers, and more.
October 28, 2019 Education & Training Fraud Litigation
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