In a Crisis, Will You Be Ready?

Here’s reality — many if not most of us will face great challenges. Some may parallel experiences we’ve seen before, just with greater or lesser intensity.
April 26, 2019 Catastrophe Education & Training

Record Number Of Tornadoes Hit Pennsylvania In April — So Far

At least a dozen tornadoes have touched down across Pennsylvania so far this month. That means this April has featured more tornadoes than any other April in the state’s history, according to National Weather Service meteorologist Matt Steinbugl.
April 24, 2019 Education & Training Property Pennsylvania

Understanding The Key Role Of Ethics In Artificial Intelligence

This week, the Artificial Intelligence conference in New York drew thousands of attendees to learn more about the many elements and practices that go into the popular field. That included the topic of ethics in AI and why organizations need to be aware of the negative potential of AI as well as its benefits.
April 22, 2019 Education & Training Technology

Coronavirus: Finding Coverage Where Once Was None

A colleague recently diagnosed with COVID-19 was inundated with solicitations from plaintiffs’ firms looking to file suit against the cause of the exposure. A restaurant forced to close filed suit seeking coverage for business interruption losses in Louisiana. In case you didn’t know, COVID-19 claims are here.
April 20, 2019 Education & Training Litigation

How To Approach The Future Of Work

The workplace is evolving, to the point that many people have no actual “place” from which to work. Some do their jobs remotely, while others work from locations such as their cars, if they are part of the gig economy.
April 17, 2019 Education & Training Technology Workers' Compensation

Damage From Past Storms Reveals The Risks Of Tornado And Hail Activity

Last year, the United States saw above-average activity for hurricanes, floods, wildfires and high winds.
April 15, 2019 Catastrophe Education & Training Property Risk Management

The “He Said, She Said” Dilemma: Determining Who’s Right In A Passenger-Commercial Vehicle Accident

The task of a claims handler is to investigate and resolve claims. The task of a trucking claims handler is to investigate and resolve claims with the added understanding of those features particular to commercial vehicles and the trucking industry.
April 12, 2019 Education & Training Excess & Surplus Lines Litigation

How Aviva Is Simplifying Its Claims Process

Aviva Canada has worked with provincial regulators to simplify its products and the claims process for customers.
April 11, 2019 Education & Training

More Dangers Lurking In Claims-Made Policy Forms

This article is the second in a series of three articles addressing the potential pitfalls embedded in claims-made coverage triggers. The final article in this series will examine three additional claims-made coverage trigger traps and explain how to avoid them.
April 8, 2019 Education & Training Risk Management

Speaking To The Next Generation: Millennials And Gen Z Can Fill The Claims Talent Gap

The mass exodus of claims veterans is upon us. On their journeys to the well-earned freedom of retirement, these experienced professionals are leaving a significant knowledge gap and a worrying amount of vacancies in their wake.
April 3, 2019 Education & Training Risk Management

How To ‘Own the Anchor’ In Settlements

Anchoring occurs in third-party settlement negotiations when one side throws out a number in an effort to influence—or “anchor”—the way the opposing party values a claim. Our experience shows that anchoring directly affects the settlement value of injury claims, so it’s critically important for insurance adjusters to “own the anchor” in negotiations.
March 29, 2019 Education & Training Litigation

Sometimes You Need More Than A Handshake: Documenting Waivers Of Workers’ Compensation Subrogation Liens And Credits

A recent Pennsylvania federal court decision reminds us all that when settling third-party cases that involve workers’ compensation subrogation interests, it is vitally important to understand all of the steps which are necessary to fully document and enforce any settlement agreement that involves a waiver or termination of any future workers’ compensation benefits.
March 29, 2019 Education & Training Subrogation Workers' Compensation

Cyber-Threat Awareness Requires Training And Vigilance

Employees need training when it comes to recognizing potential cyber threats. They should be on notice that, no matter their position within an organization, they too are responsible for doing their part in maintaining security standards and following proper reporting protocols.
March 21, 2019 Education & Training Risk Management Alabama Alaska Arizona Arkansas California

Mold Damage From Allegedly Defective Work Excluded From CGL Coverage

Following a contractor’s remodeling of a house, the home owner sued the contractor and its commercial general liability (CGL) insurer, Wisconsin Mutual Insurance, as well as its own homeowners insurer, Hastings Mutual Insurance. The home owner claimed the house was rendered uninhabitable by the contractor’s negligent work on a bathroom that resulted in leaking water, which caused mold to grow and then release the chemical trichothecene into the residence.
March 18, 2019 Education & Training Excess & Surplus Lines Liability Litigation Property Wisconsin

The Changing Face of Claims: Why Greater Diversity Is Necessary In The Insurance Industry

During my years in the insurance industry, I have been blessed to work with some dynamic, engaging, and brilliant professionals. I have also worked with others who were difficult and unprofessional—and, sad but true, some who were outright bigots.
March 12, 2019 Education & Training
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