JoAnn Pickel, director of operations at Pacesetter Claims Service, started in the insurance industry after her husband landed an underwriter job with State Farm. In short order, they had a claims position open.

When determining whether insurance coverage exists for a claim, a crucial consideration is whether the claim involves an event or occurrence that took place in a state other than where the relevant policy was delivered. This is often the case for large companies with national operations or markets.

If risk managers were better integrated into ESG-related marketing and communications strategic planning, Bud Light might have been America’s top selling beer for a 23rd year straight. Instead, it surrendered that perch to Modelo in a self-induced reputation crisis.

The rapid and unpredictable pace of change in the risk landscape presents risk management and insurance with one of its biggest challenges: How can we transfer risk if we cannot reliably quantify it?

There are countless factors that go into emerging liability risk assessment. But at a high level, a systemic event typically has followed this track...

And while achieving an absolute zero claims status is impossible, moving to a reality where insurers, risk managers and policyholders work together to reduce the probability of loss is the goal of many predict-and-prevent risk management programs.

Economic turbulence, political unrest, climate catastrophes, and the aftermath of a global pandemic are just a few of the forces demanding that everyone -- homeowners, consumers, businesses, and policymakers, as well as risk-management professionals -- take responsibility for understanding and reducing the perils facing all of us, Triple-I CEO Sean Kevelighan said in a recent episode of the Predict & Prevent podcast.

Talk to anyone in claims management, and they’ll tell you the same thing: This particular branch of the industry is here to help produce the best outcomes for policyholders.

Tropical Storm Bret has formed in the central tropical Atlantic -- two months ahead of schedule for that part of the ocean. Fortunately, the technology and expertise were in place to anticipate this second named storm of the 2023 Atlantic hurricane season.

Cybersecurity Ventures estimates cybercrime will take a $10.5 trillion toll on the global economy by 2025. If it were measured as a country, the underground cybercriminal economy would be the third largest in the world after the U.S. and China.

Escalating claims alleging excessive force by police officers, rising liability awards and increased mental health concerns for officers are among the top risk management challenges for public entity risk managers, experts say.

As they weather this year’s storm season, many businesses will experience property damage, often accompanied by business income losses. Most commercial general liability policies will provide business interruption coverage and extra expense insurance as an adjunct to property coverage.

A recent lawsuit filed against Amazon for alleged violations of New York City’s Biometric Identifier Information Law highlights new risks for businesses that use customers’ biometric data in their operations. As similar laws begin to take effect in other jurisdictions, many other companies face potential liability.

Unlocking the full potential of Predict & Prevent strategies takes teamwork. We need insurers, tech innovators, policymakers, customers and others working together to create, test and launch solutions that stop losses in their tracks. It’s an exciting idea, but how do we make it happen?

Talk to veterans in the risk management field -- the leaders, that is -- and you have a good chance of hearing about the dangers of silos.