Sexual Harassment Insurance Becomes Serious Business Concern Following Headlines

Following the massive headlines made by allegations against Harvey Weinstein, sexual harassment insurance has become a serious topic among businesses. A growing number businesses are seeking to cover their executives as the Hollywood producer and a large number of others in power are accused of sexual harassment and assault.
November 7, 2017 Liability Risk Management

OEMs, Insurers To Place More Emphasis On Collision Repair Certification

OEM and insurer telematics first notice of loss systems will soon reduce the volume seen by uncertified collision repairers, Certified Collision Group CEO Bruce Bares predicted Thursday. Bares said both OEMs and insurers will roll out the telematics to detect a crash and try to sell the customer on a shop within their network — but both entities will only push OEM-certified repairers.
October 31, 2017 Auto Risk Management Technology

Auto Insurance Customers Slow To Adopt Digital Claims Reporting

Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S. auto insurance customers have been slow to adopt digital claims reporting, according to the J.D. Power 2017 U.S. Auto Claims Satisfaction Study, released today.
October 23, 2017 Auto Risk Management Technology

The Insurance Renaissance Rolls On

A new insurance paradigm and renaissance is being crafted regardless of whether incumbents choose, or are able, to play in this area. It is a shifting future, one that is reinvigorating an industry that has decades of tradition.
October 20, 2017 Risk Management Technology

Progressive Launches AI Chatbot

Progressive Insurance has launched a Flo Chatbot on Facebook Messenger to communicate with policyholders and offer quotes to prospective customers on social media.
October 18, 2017 Risk Management Technology

Lloyd’s Pushing Rapid Claims Processing Response Following Hurricanes

Hurricanes Harvey, Irma and Maria left catastrophe and devastation behind, and Lloyd’s insurance claims are being rapidly processed, says the market. The company says it is responding quickly and has even made some advance payments.
October 18, 2017 Catastrophe Property Risk Management Florida Texas

Aon Partners With Insurtech On Workers’ Comp Claims

Aon has collaborated with insurtech CLARA analytics to offer workers’ compensation insurers artificial intelligence and predictive analytics tools that help injured employees return to work quickly. The deal facilitated by Aon Benfield, the broker’s reinsurance intermediary and capital advisor, also decreases loss ratios and improves operational efficiency around claims for carriers, according to the companies.
October 16, 2017 Risk Management Technology Workers' Compensation

Bridging The Security Gap In The Internet Of Things

To build an effective security strategy for the internet of things (IoT), we first need to understand the value of the data that is generated. The ability to use data, collected from a variety of locations and sources, to drive decision making is a key asset of the IoT.
October 12, 2017 Risk Management Technology

Top U.S. Insurers Using Tractable In Photo-Estimating AI Pilots, Reducing Staff

Some of America’s Top 6 insurers are already testing Tractable’s artificial intelligence photo estimating system — technology which could possibly replace human desk review on up to 70 percent of auto collision claims, according to the company’s founders.
October 12, 2017 Auto Risk Management Technology

$31.5M Verdict Against Texas Collision Center For Improper Repairs

A Texas jury found that John Eagle Collision Repair Center owes $31.5 million for performing an improper repair that led to a couple being trapped in a burning car.
October 5, 2017 Liability Litigation Risk Management Texas

Risk Professionals Support Claims Management Shift From Metrics To Continuing Education

Risk managers and consultants are advocating a shift away from focusing on claims management metrics such as closure rates toward continuing education, feedback and scenario-based learning for claims professionals to enhance their skills.
October 4, 2017 Education & Training Risk Management Workers' Compensation

Wells Fargo CEO: We Can Block Customers From Filing Lawsuits Because We Promise To Not Screw Up Again

Imagine a teenager who has been repeatedly caught sneaking out with their friends to get drunk and pilfer garden gnomes from the neighborhood. The teen’s parents ask “Why should we trust you anymore?” and the best answer the adolescent nincompoop can provide is, “Because I started cleaning my room and I’m gonna pass that Geometry quiz, I think.”
October 4, 2017 Liability Litigation Risk Management

Global Average Cost Of Cybercrime: $11.7M Per Business Annually

The average cost of cybercrime globally climbed to US$11.7 million per organization, a 23% increase from US$9.5 million reported in 2016, according to new research from Accenture and the Ponemon Institute.
October 2, 2017 Risk Management Technology

Whole Foods Says Taprooms, Restaurants Hacked

Amazon.com Inc’s (AMZN.O) Whole Foods Market on Thursday said payment card information has been stolen from taprooms, restaurants and other venues located within some of its stores.
October 2, 2017 Liability Risk Management

The New Frontier For Insurtech: Claims Management

The insurance industry felt the first wave of insurtech with the emergence of the internet in the 1990s when bricks-and-mortar commerce slowly made its way on to the web.
September 27, 2017 Risk Management Technology
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