The insurance industry places a premium on technical or so-called ‘hard’ skills when it comes to hiring new talent. But ‘soft’ skills -- communication, adaptability, problem-solving, time management, and so on -- are arguably more important for an employee’s long-term success.
Insurance used to be a people business, but the legacy of insurance technology tells a different story. Despite a decade-long focus on digital transformation, those projects don’t seem to have had a profound impact on the insurance ownership gap, which is widening across insurance segments and projected to reach $1.86 trillion by 2025, according to PwC.
2022 has presented many challenges to Texans from inflation and supply chain issues to an increasing number of insurance claims. While all automobile insurance claims are not avoidable, most are by driving defensively and following simple tips.
In Yahoo Inc. v. National Union Fire Ins. Co. of Pittsburgh, the California Supreme Court applied established rules of policy interpretation and found that the definition of ‘personal injury’ in Yahoo’s policy was ambiguous.
Global insurers and reinsurers look set to incur costs stretching into the multi-billion-dollar range from the ongoing winter storm and severe cold weather impacting the United States and Canada.
If it weren’t for a healthy savings account, Rosanna ‘Roshi’ Mason might still be living in a cramped disaster relief trailer in her front yard with her husband and two kids. Maison Insurance Co. was supposed to pay for the damage to their home in LaPlace, but the insurer went belly-up and was taken over by the state.
In the weeks and months following his 2018 election as the top insurance regulator in California, Ricardo Lara began meeting with and accepting political contributions from the very companies he had just been elected to oversee.
Ohio State Highway Patrol troopers, turnpike personnel and first responders from several agencies responded to a multi-vehicle crash on the Ohio Turnpike on Friday afternoon that left four dead and many injured.
Gig-economy workers are 4 times as likely as other drivers to use smartphone apps regularly while driving, a new survey from the Insurance Institute for Highway Safety shows.
Inefficiency and ineffectiveness in an insurance claims department are a bit like a boat at sea that has a hole in the hull and is taking on water. The skipper is trying to move forward, but the leak keeps slowing it down.
A new data-reporting mandate the U.S. Treasury Department’s Federal Insurance Office (FIO) is considering imposing on certain property/casualty insurers raises a variety of concerns both for insurers and their policyholders.
Boosted sales, lower burnout and fatigue, and higher employee satisfaction -- they’re just some of the potential benefits of a shorter working week, and now there’s data to prove it.
Supply chain problems aren’t going away any time soon for insurance adjusters. Home improvement retailers and warehouses have been plagued by empty shelves since the first year of the COVID-19 pandemic. And goods scarcities for everything from lumber to La-Z-Boys have driven cost increases that make home insurance claims settlements more expensive.<br /><br />‘It’s going to take a while, in terms of the supply chain getting back to what the demand is,’ said Janak Lally, assistant vice president at ClaimsPro – BC Lower Mainland & Interior. ‘You’re waiting on products for a long time.’<br /><br />Lately, that’s been particularly true for home appliances – which makes adjusters’ jobs harder if they’re trying to control costs while getting clients’ lives back to normal following NatCats or other events where homeowners experience contents losses.
