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The Most Important Conversation

We talk all day, whether in-person or through email, text or chat. We’re inundated with conversation, rarely finding a moment of silence. Out of all of this communication, who do you think hears your voice the most?
December 9, 2020 Education & Training



Auto Casualty Updates & Trends

The auto insurance industry—and the world at large—has faced no shortage of changes and challenges in 2020. From treatment trends to legislative updates, we’ve had to manage not only a changing business climate, but also industry-altering events that are reshaping auto insurance.
December 8, 2020 Auto Liability

Time To Move Climate Risk Center-Stage

Insurers are not big polluters in their own right. Nor do they typically have lots of physical assets at risk, except indirectly through investment portfolios either now or in the future when economic transition raises the possibility of stranded assets. Yet the impacts of climate on insurance operations are only too evident.
December 8, 2020 Risk Management

4 Stages Of Dominance In Performance

In just about any role you may fill in your business, there are a consistent handful of skills necessary to succeed. Chances are, you have a natural gift for some of them. Likely, this gift is what attracts you to any particular role in the first place.
December 8, 2020 Education & Training


Florida Attorneys Investigated For Illegal Solicitation Of Insurance Claims

It can happen to anyone: Someone knocks on your door and says they’re a repairman or an insurance expert and can fix damage to your home at no cost to you. They might say they can get you a new roof. Or a new kitchen.<br /><br />Your insurance company will get the bill, they’ll say, and you won’t be out a penny.<br /><br />Watch out. You’re about to be sucked into a thriving insurance scam that’s enriching a handful of law firms, threatening the financial stability of Florida’s home insurance industry and driving up annual premiums for millions of homeowners who have never filed a claim.<br /><br />A newly filed complaint against one of the state’s most notorious insurance attorneys lays out the alleged scheme.<br /><br />After you agree to accept their help, your visitor will hand you their tablet or cellphone and ask for your signature, saying it’s needed to hire their company. You’ll sign it without scrolling up.
December 7, 2020 Fraud Property Florida

AmFam Claims Strategy Through COVID And Beyond

The coronavirus pandemic has given insurance companies an unexpected opportunity to try out some fully virtual or heavily tech-driven claims processes. It has pushed traditional insurance carriers beyond the “old way” of inspecting claims and has triggered a wave of innovation in what has long been considered a slow-moving industry.
December 7, 2020 Technology