The U.S. recall covers certain 2021-2024 Highlander and Highlander Hybrid vehicles after regulators said second-row seat backs may fail to lock during adjustment. The defect could raise injury risk in a crash and lead to claim disputes over causation and damages.

A Wisconsin appeals court ruled that a personal auto policy must cover a DoorDash driver’s crash because the policy’s delivery-related business exclusion was ambiguous. The decision raises questions for insurers drafting gig economy exclusions.

As underwriting stays tight and carrier appetites shift, independent agencies are investing in AI automation, E&S workflow tools, and more consistent client communication to reduce manual work and improve efficiency.

The state’s 2026 budget proposal would tighten serious injury standards, limit recovery for some plaintiffs, and reduce litigation exposure in motor vehicle cases.

Many homeowners renting their properties short term do not realize their policies may exclude commercial activity, exposing them to denied claims, liability gaps, and policy cancellations.

Investigators say a planned rear-end collision involving a rental vehicle and a Porsche Cayenne led to nearly $39,000 in insurance payouts before claim inconsistencies and cellphone records exposed the alleged scheme.

Investigators say applicants obtained insurance licenses through a fraudulent testing center that completed coursework and state exams on their behalf.

Risk managers report billing fraud as the top scheme, with deepfake and AI-enabled crime reshaping internal controls and insurance buying decisions.

Louisiana investigators say the pair filed sworn statements claiming injuries from a parking lot crash, but surveillance video showed they were not inside the vehicle.

SAS says small, believable image tweaks are slipping past human review and complicating fraud detection in property and auto claims.

Expanded discovery and scrutiny of litigation funding signal a shift in how fraud indicators are handled in high-volume injury litigation.

Aerial imagery, supervised machine learning, and Gen AI are expanding underwriting and claims capabilities, but insurers face mounting pressure to validate data, manage uncertainty, and protect customer trust.

Over one in four Gen Z policyholders avoid filing claims due to digital friction. Insurers face mounting pressure to modernize onboarding, verification, and settlement workflows.

New survey data shows carriers recalibrating underwriting, fraud detection and workforce strategy as social inflation, AI-generated fraud and catastrophe losses intensify.

Decision clarifies that future exposure counts when calculating an insurer’s share of third-party settlement costs in Utah workers’ comp claims.