What makes a claims organization successful? They tend to measure their performance using outcomes-based metrics, employ claim decision support tools such as workflow automation and predictive modeling, and use an “advocacy-based” claims model that puts employees’ needs first.

Federal safety regulators are hoping the fourth time is the charm for millions of recalled dehumidifiers that have now been linked to 450 fires and more than $19 million in property damage: Gree Electric Appliances — the manufacturer fined a record $15.45 million over the fiery dehumidifiers earlier this year — has re-announced the recall.

The National Weather Service confirms that at least 13 twisters damaged homes, splintered barns and toppled trees in parts of Alabama, Louisiana, Mississippi and Tennessee, killing five people in two states.

A suspected tornado that tore through Alabama early Wednesday killed three people and injured at least two others, officials said. Two people also were killed in Tennessee in the band of severe weather that barreled through the Southeast.

Blaze, inferno, and conflagration are all words that can be use interchangeably with “fire.” But, as referenced in Kia’s latest recall, the carmaker has its own term to describe the incident you never want to happen to your vehicle — “thermal event.”

Unless you have little regard for your personal safety or the safety of those in your vehicle, you generally want the doors on your minivan to remain closed while it’s in operation.

As everyone knows, the day after Thanksgiving Day is called “Black Friday.” It is the busiest retail shopping day of the year. But fewer people realize the day before Thanksgiving Day is dubbed “Blackout Wednesday” or “Drinksgiving” in some circles.

When you’re making the rounds at the stores this holiday season, make sure your car isn’t on someone’s gift list. Unattended vehicles, especially those loaded with valuables, make attractive targets for thieves.

Fire crews in South Florida are urging those planning to deep fry their turkey this Thanksgiving to be cautious. With Thanksgiving this Thursday, many have deep fried turkey on their holiday menu, and fire rescue officials warned if the turkey is not properly prepared, dipping it into the deep fryer can cause an explosion.

The three days just before Thanksgiving are some of the worst times of the year to be on the road, according to a recent study of traffic data by The University of Alabama Center for Advanced Public Safety.

Risk Toolbox (Parsippany, N.J.) announced at ACORD 2016 in Boca Raton, Fla., that it has published more than 200 pages of certificate-of-insurance (COI) related information on its website in order to provide a compliance resource for carriers, agents and brokers.

The events of Oct. 21, 2016 have sobering implications for the future of insurance IoT, but that shouldn’t dissuade insurers from preparing to exploit the opportunity.

An Adamsville couple has been arrested on felony charges after authorities say they set their house on fire and then tried to claim insurance for all of their belongings, which already had been stashed elsewhere prior to the blaze.

For the second time in two months, a pipeline that supplies gasoline to millions of people was shut down, raising the specter of another round of gas shortages and price increases.

The Brenham, Texas-based company is once again worried about potential listeria contamination. Blue Bell said Wednesday that it is recalling packages of chocolate chip cookie dough ice cream.