Risk managers and consultants are advocating a shift away from focusing on claims management metrics such as closure rates toward continuing education, feedback and scenario-based learning for claims professionals to enhance their skills.

Every so often, the worst-case scenario comes to pass. As of Sunday afternoon, the remnants of Hurricane Harvey seem likely to exceed the worst forecasts that preceded the storm.

Just before American news reporters could excitingly begin covering the total solar eclipse from Oregon on Monday morning, they had to acknowledge the wildfire smoke caught by their cameras. “Wildfire Threatening the View” was one brief TV headline leading into the eclipse’s coverage.

With the crashes of the housing industry and stock market in 2008, and with interest rates long near zero, many people are looking at alternative options for safe investments. Surprisingly, luxury brands such as Hermès and Chanel have arguably become a safer investment than stock markets.

In this age of task overload, efficiency is a matter of survival. But in the subrogation world, is efficiency enough? The goal of subrogation is not to manage claims or cases, but to make money out of them.

In the first of this series of four segments, we looked at the current state of the risk markets and the insurance industry. In this segment, we will look at how peer-to-peer (P2P) fits.

The new hot thing in tax avoidance has a boring old name: insurance dedicated funds. Introduced in the 2000s, IDFs have become so mainstream that banks such as JPMorgan Chase & Co. and Goldman Sachs Group Inc. are offering them.

Quick, now: Will you send your children to STEM or to FIRE? It sounds like a question that might be asked as part of the “Hunger Games” but it’s far more important than that.

“You get towards the end of the month and you don’t have your premium budget met yet. How does your brain process that next opportunity that comes across your desk?” asks A. Morris Tooker, head of Middle Market at The Hartford.

The wind over the canal stirred up whitecaps and rattled cafe umbrellas. Rowers strained toward a finish line and spectators hugged the shore.

The value of staff monitoring and reporting to identify behaviours that may seem linked to the risk of terrorism and workplace violence should not be underestimated, Harry Rhulen, chief executive officer of Firestorm, suggested Tuesday during an educational session at RIMS 2017 Annual Conference & Exhibition.

Issues such as emotional distress and fear were highlighted as the top barrier to closing workers compensation claims, according to a study released Thursday.

The mold assessor thought his efforts were competent. His assignment? An expansive home complemented with tasteful contents accumulated over five decades of Florida living.

Millennial insurance jobs are proving to be among the employment opportunities that have the greatest potential for that generation. They are taking positions from claims adjusters to data scientists and underwriters in which there are massive skill sets to be built.

Want to know what words to say or hold back? What body language signifies power, and even where to sit in that important meeting with a potential customer?