Even before the pandemic and 'the great resignation,' insurance faced a 'talent gap'. Part of the challenge has been finding replacements for a rapidly retiring workforce, as the median age of insurance company employees is higher than in other financial sectors.

As a fraud investigator prepared to revoke the license of a Lafayette insurance agent and fine her $10,000, there was one final step before taking action: getting approval from Louisiana Insurance Commissioner Jim Donelon.

It seems like once a week during May and June we open our mailbox and find invitations. Some are wedding invitations, but most are invitations from parents and students sharing the wonderful news of graduations

The US weather service NOAA has just announced its forecast for the 2022 Atlantic hurricane season, and they are another organisation saying it is likely to see above-normal levels of tropical storm activity, with a 65% chance of an above-normal season in 2022.

When property & casualty insurers peer into the future of claims operations, most envision digital technologies playing a dominant role. Although digital transformation is occurring and necessary in claims departments, there will always be a need for the human touch, especially on more complex losses.

While COP26 in Glasgow may not have resulted in the level of government commitments that had been widely advocated before the latest UN climate summit, one thing it most definitely did was shine a light on the expectations for the financial services industry in moving to net zero.

I met them at the Tuesday sunset reception held for attendees of NCCI's Annual Insights Symposium. The Orlando weather was picture perfect for the outdoor dinner, perfectly fitting the evening theme, which was 'Florida Nights.'

With people leaving all around you during 'The Great Re-shuffle,' the temptation may be to emphasize recruitment to backfill the people who have been lost, but industry leaders would be well-advised to instead focus on retention, according to a blog authored by two HR and leadership-development experts.

I hope that headline got your attention. The fact that the industry has been able to perpetuate itself for so long throughout the world, considering the sheer amount of obstacles thrown at it, is impressive.

Employers may inadvertently violate the Americans with Disabilities Act if they use artificial intelligence to assess job applicants and employees, the U.S. Equal Employment Opportunity Commission warns in a technical assistance document issued Thursday.

Data visualization has become an increasingly important tool for understanding and communicating complex risks and informing plans to address them.

Insurance was born in coffee houses, most notably one owned by Edward Lloyd, where colleagues created ways to economically respond to catastrophes. The organic nature of in-person meetings has provided solutions not only for the industry, but also created platforms for human connection and personal branding.

In recent years, there has been a shift in the world of business, from a focus on transactions to an emphasis on relationships. Today's companies no longer shortsightedly prioritize profits over everything else but are instead increasingly concerned with earning their consumers' trust.

Over the last five years, the risks insurance tackles and the people it protects have undergone a systemic shift. In such an intense period of change, the race is truly underway for insurance companies to keep up with the most innovative technologies and rising customer expectations -- all while operating in an increasingly unpredictable risk environment.

Claims-made insurance policies have existed since at least 1964. They were designed, in part, to solve the problem of a lag between the wrongful or erroneous act of a professional, the discovery of the loss, and the time that loss is reported to the insurer.