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DEI Efforts Bolster Insurance Industry Diversity While Addressing The Growing Talent Gap

DEI Efforts Bolster Insurance Industry Diversity While Addressing The Growing Talent Gap

As the first in my family to graduate college and work in a white collar environment, I know what it's like to feel out of place. In my first professional role out of college, I felt like an outsider for a long time.
April 12, 2022 Insurance Industry

Factors Driving Customer Experience

Factors Driving Customer Experience

Insurance is only as good as the consumer's experience during the claim's moments of truth. Positively shaping insureds' and claimants' experiences and avoiding churn during the process is critical for carrier success.
April 11, 2022 Insurance Industry

Losses From Ukraine-Russia Conflict Could Reach $15B

Losses From Ukraine-Russia Conflict Could Reach $15B

Property/casualty insurers could see close to $15 billion in losses from the Ukraine-Russia conflict, according to a report issued Thursday by Willis Towers Watson PLC.
April 11, 2022 Insurance Industry Liability

Study Highlights Role Of Adaption In Addressing Climate Risk

Study Highlights Role Of Adaption In Addressing Climate Risk

A recent report by the U.N.'s Intergovernmental Panel on Climate Change (IPCC) emphasizes the importance of 'near-term mitigation and adaptation actions' to avoid the worst consequences of a warming world.
April 5, 2022 Catastrophe Insurance Industry

Here’s The Best Strategy To Manage Claims

Here’s The Best Strategy To Manage Claims

Claims handling is where the promise of insurance coverage becomes a reality, and while companies may have unique ideas about some best practices, there is broader agreement about others, like the importance of communication.
April 4, 2022 Insurance Industry

Louisiana’s Homeowners Insurance Market Straining Under Weight Of 600,000 Claims

Louisiana’s Homeowners Insurance Market Straining Under Weight Of 600,000 Claims

Failed insurance companies. Multi-billion dollar losses. Consumers on edge. Sound familiar? The last two years have dealt a punishing blow to Louisiana's homeowners insurance market, much like the wave of hurricanes that rocked the Gulf Coast more than a decade ago.
April 4, 2022 Catastrophe Insurance Industry Louisiana

Lloyd’s Aims to Cancel Insurance Policies of Sanctioned Russian Businesses

Lloyd’s Aims to Cancel Insurance Policies of Sanctioned Russian Businesses

Lloyd's of London has announced that it is working with the government of the United Kingdom for the implementation of sanctions against Russian firms due to the war in Ukraine, including cancelling their insurance policies.
April 1, 2022 Excess & Surplus Lines Insurance Industry Marine

It’s Time For An Industry Marketing Reset. Let’s Show The World What Insurance Can Really Do

It’s Time For An Industry Marketing Reset. Let’s Show The World What Insurance Can Really Do

How many marketing professionals does the insurance industry employ? Hundreds? Thousands? And such hard workers they are, designing campaigns, riding herd on the media to make sure the brands they promote come off sparkling.
March 31, 2022 Insurance Industry

Here’s What You Missed At The CPCU Society Reinsurance And Excess And Surplus Symposium

Here’s What You Missed At The CPCU Society Reinsurance And Excess And Surplus Symposium

Members of the risk and insurance industry recently convened for the annual Reinsurance & Excess Surplus Lines Symposium held virtually on March 9-10.
March 30, 2022 Education & Training Insurance Industry Risk Management

The Most Common Types Of Insurance Fraud

The Most Common Types Of Insurance Fraud

The country's insurance industry consists of an estimated 7,000 companies, collecting more than $1 trillion in premiums each year, according to the latest figures from the Federal Bureau of Investigation (FBI). The law enforcement agency adds that because of its sheer size, the sector contributes significantly to the cost of insurance fraud by providing bigger opportunities and financial incentives to those committing illegal acts.
March 29, 2022 Auto Fraud Insurance Industry Workers' Compensation

State Farm Faces Possible Class Action Suit Over ‘Arbitrary’ Adjustment Of Total Loss Claims

State Farm Faces Possible Class Action Suit Over ‘Arbitrary’ Adjustment Of Total Loss Claims

State Farm is facing a proposed class-action lawsuit that accuses the nation's largest auto insurer of systematically underpaying thousands of total loss claims by applying a percentage discount to the value of comparable vehicles to account for 'typical negotiation.'
March 28, 2022 Auto Insurance Industry Illinois

The Importance Of Algorithmic Fairness

The Importance Of Algorithmic Fairness

The discourse around algorithm fairness has garnered increasing attention throughout the insurance industry. As the use of machine learning has become more common, from marketing and underwriting to claims management, regulators and consumer rights organisations have raised questions about the ethical risks posed by such technology.
March 17, 2022 Insurance Industry Technology

Allianz, Swiss Re Join Other Financial Firms In Turning From Russia

Allianz, Swiss Re Join Other Financial Firms In Turning From Russia

Allianz (ALVG.DE) and Swiss Re (SRENH.S) said on Monday they were cutting back on Russian business as European financial institutions turn their backs on Russia.
The German insurer and Swiss reinsurer join banks Deutsche (DBKGn.DE), Goldman Sachs (GS.N) and JPMorgan Chase (JPM.N) which have exited Russia following its Feb. 24 invasion of Ukraine and subsequent Western government sanctions.
March 16, 2022 Insurance Industry

Women In Tech: Leveling The Playing Field

Women In Tech: Leveling The Playing Field

The tech industry is growing and evolving at an exponential pace. New opportunities and innovations are appearing every day. The majority of college degrees earned are in STEM fields.
March 16, 2022 Insurance Industry Technology

Insurers Need To Step Up And Meet Employee Needs Or Face Exodus

Insurers Need To Step Up And Meet Employee Needs Or Face Exodus

The COVID-19 pandemic changed how the insurance industry attracts and keeps talent -- probably for good. 'You will not retain your talents if you don't offer them an upgraded employee experience and you need to attract new skills, which are required for transforming the insurance business into a more digital, customer-centric business," said Isabelle Santenac, global insurance leader for Ernst & Young.
March 15, 2022 Insurance Industry
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