As Caterpillar evolves into a tech-driven service provider, insurers must rethink policies for autonomous systems, cross-border operations, and software-based liabilities.

A new report by Sollers Consulting finds that while artificial intelligence (AI) is becoming standard in claims processing, wide disparities exist in how insurance companies govern and scale these innovations.

A California privacy law from 1967 is at the heart of a new wave of cyber lawsuits targeting businesses nationwide over common web tracking tools.

Spears Manufacturing claims Liberty Mutual ignored defense duties in two major construction defect lawsuits, raising concerns about insurer obligations in property damage cases.

The state of California alleges major plastic bag manufacturers falsely labeled their products as recyclable, triggering lawsuits and multimillion-dollar settlements.

After pleading guilty in November 2024, McBee must serve 2 years in prison and repay $4,022,124 in restitution under a federal crop insurance fraud case.

The Mississippi Supreme Court has closed the door on an 18-year dispute, upholding nearly $15M in penalties against USAA for bad-faith claim handling after Hurricane Katrina.

A retired NFL player’s claim for cumulative injury is denied under California’s tightened workers’ comp rules for out-of-state athletes, highlighting key jurisdictional limits.

2024 saw premium decline but continued strong underwriting and operating margins, with early 2025 data pointing to another profitable year in the WC line.

Rising premiums, severe weather, and consumer distrust have pushed the personal lines market to a breaking point. Nationwide outlines how carriers and agents can restore trust through proactive protection.

Moody’s 2025 Cyber Survey reveals alarming cybersecurity shortfalls across nearly 2,000 organizations globally, with direct implications for risk management and insurance claims handling.

Florida insurance officials argue existing laws already prevent AI-related discrimination or errors, even as lawmakers consider stricter oversight.

Mold-related health complaints tied to disability claims are putting landlords and insurers under legal scrutiny, with courts evaluating accommodation requests, tenant medical evidence, and habitability concerns.

Slashing costs and chasing market share are destabilizing the claims ecosystem. Will adjusters bear the brunt of this industry-wide shift?

Florida’s state-run Citizens Property Insurance Corporation has announced a temporary deferral of its flood insurance documentation requirement due to the federal government shutdown.