Cyber Security And Resilience

"Even as we focus on preventing and deterring malicious cyber activity, we must also maintain resilience as events occur.… By applying lessons learned from past incidents we can improve management of future cyber incidents and enhance the country’s cyber-resilience."
January 8, 2019 Excess & Surplus Lines Risk Management Technology

Dark Overlord May Prove To Be The Insurance Industry’s Biggest Threat

Cyber threats pose a nearly immeasurable risk to an industry based on stored private information. Dark Overlord is the name of an individual or group behind what may be a massive cyberattack on insurance companies.
January 8, 2019 Risk Management Technology

LA County Sues IBM’s Weather Channel For User Location Tracking

The city of Los Angeles is suing International Business Machines Corp.’s Weather Channel unit, accusing the company of misleading consumers about how their location data was being used.
January 7, 2019 Litigation Risk Management Technology California

Looking Ahead: The 2019 Risk Landscape

As we enter the final year of this decade, the list of concerns that will keep risk managers up at night continues to grow.
January 3, 2019 Liability Risk Management

How The Claims Business Came “Out A Cave And Onto The Starship Enterprise”

In 2018, insurtech investment and interest from insurers in technology solutions appeared to keep up with trends seen in previous years, though not all segments of the insurance industry have seen equal enthusiasm for value propositions that aim to improve business processes.
January 2, 2019 Risk Management Technology

Drone Users May Lack Coverage In CGL Policies

A recent California court decision highlights the fact that many policyholders who use drones may be unaware they do not have liability coverage for their use under their commercial general liability policies.
December 19, 2018 Excess & Surplus Lines Liability Risk Management

"Woefully Underinsured" Santa Rosa-Area Wildfire Victims File Bad Faith Suit Against CSAA

Like many local wildfire victims, Larry Spanier would like to rebuild his home in the Fountaingrove neighborhood that was burned to the ground in the October 2017 blaze.
December 19, 2018 Litigation Property Risk Management California

Why Bother? (And Other Bad Thinking)

Have you ever heard yourself saying those words? “Why bother speaking up? It won’t do any good.” Or, “I’ve tried speaking up in the past, and no one cared.” Or, “Speaking up isn’t valued around here. I’ll just keep my head down and do my job.”
December 18, 2018 Risk Management

European Insurance Companies Seek To Reduce Risks From Carbon Dioxide And Coal

European insurance companies are boosting their investments in green energy at the same time that they’re letting go of certain carbon intensive businesses. This move is being made for the purpose of doing their part to cut back on risks associated with climate change.
December 17, 2018 Risk Management

Reducing Inspector Risks During Catastrophic Response

The risks associated with disasters extend far beyond the initial destruction. For insurers, disaster damage assessment and claims processing can pose both significant financial risk as well as introduce personal risks for claims inspection teams.
December 14, 2018 Catastrophe Risk Management

The Value Of Safety Plans For Claims Management

With limited exceptions, state and federal workers compensation programs are no-fault systems. Regardless of how reckless or ill-conceived an employee’s actions are, they are generally still going to be entitled to recovery through workers compensation under most circumstances.
December 14, 2018 Risk Management Workers' Compensation

Provocative View On Future Of Property And Casualty Claims

Property/casualty claims is destined to transform more than any other area of the insurance business over the next decade. Many may see that as a provocative statement, especially with all the attention on distribution and underwriting.
December 13, 2018 Risk Management Technology

Managing Remote Employees With Trust

How do you manage employees when they are all remote? I agree with an inspirational business leader, Marcus Lemonis. There are three things that make your company successful.
December 12, 2018 Risk Management

Insurance Service Rates Zero Stars

When we say marketing 3.0, industry 4.0 and technology 5.0, we all get used to cool names ending with zero. I think no one is surprised that insurers fell a little bit behind.
December 11, 2018 Risk Management

Easiest Way To Resolve Claim Disputes

“It is my view that this court could, and should, when such an ambiguous policy is before it, hold without equivocation that the provisions which are confusing and ambiguous as to the liability covered will be resolved in favor of the insured."
December 10, 2018 Litigation Risk Management
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