In 2017, Texas homeowners suffered significant losses from Hurricane Harvey, severe hailstorms and tornadoes around the state. Despite another year of bad weather, data from the Texas Department of Insurance (TDI) shows that justified consumer complaints continued to be low.

Argo Insurance is planning to launch a new pilot program with insurtech startup Kinetic, a maker of wearable devices, aimed at preventing back injuries and corresponding injury claims from its restaurant, supermarket and retail clients.

A majority of insurers plan to significantly increase spending on emerging technologies, such as artificial intelligence, and create separate business units—or innovation labs—to develop and market new products.

You are providing risk advice to a company accused of wrongdoing. What do you think about your client offering voluntary gift cards as a strategy to reduce liability?

It’s been almost 40 years, but how much has the claims space — and the role of a claims handler — changed since 1979?

Claims transformation is being pushed to the top of insurers’ agendas thanks to a changing marketplace, heightened customer expectations, and pressure to reduce costs, says Zurich’s head of claims strategy.

Cyber exposure shot into focus in 2017. Dramatic events like WannaCry and NotPetya crippled parts of the corporate sector and forced the business world to wake up to the ever-evolving issue.

Under pressure from state Insurance Commissioner Dave Jones, many insurance companies have agreed to make additional payments for personal property lost in the North Bay fires without requiring policyholders to fill out a detailed inventory.

Insurers show interest in a diverse range of so-called "emerging" technologies, but certain innovations are farther along the deployment curve than others.

Debra Salem-Drake was packing to evacuate as a wildfire moved within a half-mile of her Ventura home when she got a surprising call. Her insurance company was offering to come spray her home with fire-blocking gel...for free.

Some Florida homeowners are finding that their insurance companies are employing an interesting strategy to avoid future claims. Settlement checks sent by at least three companies include language saying that accepting the check releases the companies from further obligations connected to the claim.

The emergence of insurtech has reshaped the strategic insurance agenda. Here are the top 10 insurtech trends as we enter 2018.

It was last year that we first told you about Amazon’s plans to enter the insurance industry as it lined up staff for its European business. Now, it appears to be making further overtures towards the sector.

Just a few short years ago, drone flights and satellites were the things of science-fiction. Fast-forward to the present day, though, and these unmanned aircraft are playing an important role in crop insurance.

According to a recent report from Willis Towers Watson, insurtech funding skyrocketed during the second quarter of 2017, and claims management appears to be the next battleground for startups.