A global survey of 4,200 professionals reveals how dysfunctional workplace technology is draining productivity, harming morale, and fueling employee turnover.

A new Demotech report details how covert, tech-enabled legal tactics misdirect policyholders, delay legitimate claims, and trigger insurer insolvencies in disaster-hit regions.

Allstate and the Aspen Institute introduce a national awards program to fund community organizations focused on rebuilding social trust, hoping to restore faith in institutions, including insurance. The initiative connects civic engagement with economic resilience and insurance participation.

New survey finds most U.S. drivers feel penalized by credit scores and demographics, favoring pricing based on actual driving behavior.

Claims teams can no longer rely solely on autonomous AI; embedding expert oversight improves accuracy, compliance and defensibility.

A new model tracks U.S. household spending and employment patterns to predict financial strain, policy lapses, and claims risk more accurately than traditional credit-based methods.

Coalition’s active insurance model blends AI, data, and continuous monitoring to mitigate cyber threats before claims arise. This approach signals a shift in how insurers manage both digital and physical risks.

Allstate claims Texas medical clinics orchestrated a massive auto injury fraud scheme that could reshape how insurers pursue suspected fraud.

Facing staffing shortages and rising competition, independent agencies are turning to insurance-specific AI to reduce admin tasks and focus on high-value client work.

As utilities and tech giants push for green power, adjusters face evolving exposures in builder’s risk, business interruption, and CAT loss claims.

Industry voices weigh in on which claims jobs will thrive or fade amid automation and potential recession.

New research shows diffusion-based AI models paired with SMOTE and XGBoost outperform other methods in detecting auto insurance fraud.

Federal charges allege insiders from two cybersecurity firms helped deploy ransomware on healthcare and tech companies, extorting millions in crypto.

Forrester Research predicts AI adoption will fuel higher cyber insurance premiums and reshape insurer expense ratios in 2026. Carriers must adapt as risk complexity and automation pressures mount.

Frozen pipe claims cost insurers thousands each winter. Agents equipped with smart tech tools can curb losses and preserve client coverage.