Why Technology-Enhanced Cars Aren’t Necessarily Driving Down Claims … Yet

While Level 5 autonomous vehicles aren’t commonplace yet, the car of today already looks vastly different than the vehicles that were on the roads a decade ago — an evolution that has implications for insureds’ exposures and insurance needs.
March 8, 2019 Auto Technology

Saving $1.3 Billion A Year On Claims Administration

Artificial intelligence will become a “big time saver” for claims adjusters and will eventually allow the industry to save billions a year in costs, one researcher says.
March 7, 2019 Risk Management Technology

Uber Not Criminally Liable In Fatal 2018 Arizona Self-Driving Crash: Prosecutors

Uber Technologies Inc is not criminally liable in a March 2018 crash in Tempe, Arizona, in which one of the company’s self-driving cars struck and killed a pedestrian, prosecutors said on Tuesday.
March 6, 2019 Auto Liability Technology Arizona

QBE Pours Cash Into Technology In Battle With Climate Change

QBE is taking a stand. It is loudly and proudly talking about the dangers of climate change and what needs to be done to stop it—including putting its own money on the line.
March 5, 2019 Catastrophe Risk Management Technology

Coverage Fast, Easy And Cheap: That’s Not Enough

Recently, I read a blurb that featured an “experiment” by SafeButler, an online premium comparison web site. The purpose of the experiment was to see how fast someone could get a renter’s insurance policy. They tested 10 online sources for coverage on a “luxury apartment.”
March 4, 2019 Property Risk Management Technology

U.S. Safety Agencies To Investigate Fatal Tesla Crash In Florida

The National Highway Traffic Safety Administration (NHTSA) and the National Transportation Safety Board (NTSB) said they are sending teams to investigate a fatal crash in Florida on Friday involving a Tesla Inc car and a semi-trailer.
March 4, 2019 Auto Liability Technology Florida

Driving Forces Navigating Advancements In The Collision Repair Landscape

Both insurers and collision repairers are facing new challenges in the age of technological advancements. Designed with more than just transportation in mind, vehicles are equipped with new technology that keeps consumers safe and comfortable.
February 26, 2019 Auto Technology

Claims Technology: One Size Won’t Fit All

As I watch the insurtech space, I see a fair bit of hype around disruptive technology. Some of what I see reminds me of the dotcom boom of the late 1990s. Then, as now, lots of startups promise to deliver something ground-breaking, and all are competing in the same space, with many of the same ideas.
February 22, 2019 Risk Management Technology

Nationwide Insurance More Than Doubles Number Of Layoffs In Des Moines

Nationwide Insurance issued 191 layoff notices to Des Moines workers this month — more than double the number previously announced by the company.
February 21, 2019 Risk Management Technology

How Claims Process Must Drive Change

The arguments surrounding the need for change in the insurance industry have largely been won. In recent years, dramatically increasing regulations, competition and customer expectations, along with dwindling resources and shortages of technical skills, have combined to produce an environment of uncertainty.
February 21, 2019 Risk Management Technology

The 5 Top Trends In AI And RPA

Insurance companies are only beginning to harness the potential of artificial intelligence (AI) and robotic process automation (RPA). AI refers to computer systems that can mimic human capabilities by learning and solving problems. RPA is an emerging form of business process automation technology based on using software robots or AI “workers.”
February 20, 2019 Risk Management Technology

Getting Technological: Like Other Business Processes, Fraud Investigation Tactics Must Evolve With Technology

There was a day when we used typewriters to type documents, stored our records in filing cabinets, and took photos with our 35mm cameras. Those processes evolved as technology advanced at an exponential rate. Insurance companies—which had previously been slow to adopt new methods—had to adapt quickly to remain competitive.
February 19, 2019 Fraud Technology

‘Micro Engagements’ Key To Claims Process

Many insurance companies suffer from slow and inefficient claims processes, which are notoriously lengthy and cumbersome for both the insurance companies and their customers. From long and difficult back and forth to messy, complicated paperwork, claim cycles can be a real pain for all involved.
February 14, 2019 Risk Management Technology

May The “Force” Be With You: How Lidar Can Be A Powerful Tool For Insurance Claims

Light detection and ranging (lidar) is a high-resolution mapping tool currently used in self driving cars as well as for structure losses, tree/power line management, urban planning, engineering design, mapping planets, and in court litigation.
February 14, 2019 Litigation Technology

Reducing Human Error: The Promise Of Blockchain

Fraudulent claims continue to plague the global insurance market, but proponents of blockchain technology insist that a solution may soon be at hand. When implementation of these decentralized digital ledgers becomes widespread, some believe fraud could be reduced significantly.
February 12, 2019 Risk Management Technology
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