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When Data Rules Supreme, Leadership Fails

Data is a tricky balancing act: You need it to make sound decisions, but if the numbers become the be-all and end-all, it can lead to some pretty questionable corporate behaviors and leadership decisions.
January 29, 2020 Risk Management

Personal Branding: Protect Your Online Reputation

The dumping of five candidates from Australia’s 2019 federal election for offensive social media posts served as a reminder of the damage that a poorly managed social media profile can do to a person’s career. An ill-timed comment, a thoughtless response, an opinion that you might change or an action you may come to regret later can’t be erased in a digital era, and so your social media profile can haunt and derail your career.



To Attract Employees, Stop Calling It Insurance

Much has been made in recent years of the need to attract more professionals and particularly those in their early career years to the insurance industry. Efforts that have coalesced around an annual #insurancecareersmonth in February are commendable, but they are hampered by a simple fact that should be acknowledged and addressed: “insurance” is a boring word.
January 28, 2020 Risk Management

How Tech Has Changed What It Means To Be An Independent Adjuster

Years ago, an adjuster would be sent out to look at a claim after a client put their pot fresh off the stove directly on their linoleum countertop, leaving a round burn mark. Compare that to today, when a $50,000 basement flood claim might be handled entirely over the phone.
January 28, 2020 Technology


The Future Of Flood Insurance

Leaders in the insurance industry anticipated that 2019, much like 2018, would be a tumultuous year for flood insurance with large catastrophic events, a legislative impasse, and administrative uncertainty. For the National Flood Insurance Program (NFIP) and private flood insurance, all were true, and this may continue into 2020.
January 28, 2020 Legislation & Regulation


CLM’s New CE Webinars Open To Everyone

A new member/fellow benefit is coming to CLM’s webinar series in 2020: In addition to offering topical and practical information nearly every week, many of these webinars will now qualify for an hour of continuing education in certain states.
January 27, 2020 Education & Training