What makes a claims organization successful? They tend to measure their performance using outcomes-based metrics, employ claim decision support tools such as workflow automation and predictive modeling, and use an “advocacy-based” claims model that puts employees’ needs first.

Federal safety regulators are hoping the fourth time is the charm for millions of recalled dehumidifiers that have now been linked to 450 fires and more than $19 million in property damage: Gree Electric Appliances — the manufacturer fined a record $15.45 million over the fiery dehumidifiers earlier this year — has re-announced the recall.

Federal and state regulators in Alaska say they’re working to stem what has been a growing number of tanker-truck accidents in recent years -- including three big rollovers since September that dumped thousands of gallons of diesel fuel into woods and wetlands.

Blaze, inferno, and conflagration are all words that can be use interchangeably with “fire.” But, as referenced in Kia’s latest recall, the carmaker has its own term to describe the incident you never want to happen to your vehicle — “thermal event.”

Unless you have little regard for your personal safety or the safety of those in your vehicle, you generally want the doors on your minivan to remain closed while it’s in operation.

As everyone knows, the day after Thanksgiving Day is called “Black Friday.” It is the busiest retail shopping day of the year. But fewer people realize the day before Thanksgiving Day is dubbed “Blackout Wednesday” or “Drinksgiving” in some circles.

When you’re making the rounds at the stores this holiday season, make sure your car isn’t on someone’s gift list. Unattended vehicles, especially those loaded with valuables, make attractive targets for thieves.

Fire crews in South Florida are urging those planning to deep fry their turkey this Thanksgiving to be cautious. With Thanksgiving this Thursday, many have deep fried turkey on their holiday menu, and fire rescue officials warned if the turkey is not properly prepared, dipping it into the deep fryer can cause an explosion.

Risk Toolbox (Parsippany, N.J.) announced at ACORD 2016 in Boca Raton, Fla., that it has published more than 200 pages of certificate-of-insurance (COI) related information on its website in order to provide a compliance resource for carriers, agents and brokers.

The events of Oct. 21, 2016 have sobering implications for the future of insurance IoT, but that shouldn’t dissuade insurers from preparing to exploit the opportunity.

The long awaited La Niña, which was first predicted by the Climate Prediction Center (CPC) back in April, has finally arrived in the Pacific Ocean, NOAA announced Thursday -- and it’s expected to stick around through the winter.

Two small planes collided in mid-air over southwest Alaska on Wednesday, killing all five people aboard both aircraft, authorities said. The crash occurred around 11 a.m. local time (1900 GMT) about 60 miles (96 km) north of the city of Bethel, Alaska National Guard spokeswoman Candis Olmstead said in a statement.

There are few things worse than having your relatively new car stall on you without warning. That’s why Ford is recalling nearly 90,000 vehicles with a defect that could leave your car dead — and unable to restart — in the middle of the road.

Thirteen people required hospitalization after a motor home slammed into the back of a bus that was turning into a wilderness lodge near Alaska’s Wrangell-St. Elias National Park.

Forty-six people abandoned a sinking fishing vessel Tuesday shortly before noon and were rescued by merchant ships that responded to a U.S. Coast Guard emergency broadcast, an official said.