Aviva Canada has worked with provincial regulators to simplify its products and the claims process for customers.

This article is the second in a series of three articles addressing the potential pitfalls embedded in claims-made coverage triggers. The final article in this series will examine three additional claims-made coverage trigger traps and explain how to avoid them.

The mass exodus of claims veterans is upon us. On their journeys to the well-earned freedom of retirement, these experienced professionals are leaving a significant knowledge gap and a worrying amount of vacancies in their wake.

Anchoring occurs in third-party settlement negotiations when one side throws out a number in an effort to influence—or “anchor”—the way the opposing party values a claim. Our experience shows that anchoring directly affects the settlement value of injury claims, so it’s critically important for insurance adjusters to “own the anchor” in negotiations.

A recent Pennsylvania federal court decision reminds us all that when settling third-party cases that involve workers’ compensation subrogation interests, it is vitally important to understand all of the steps which are necessary to fully document and enforce any settlement agreement that involves a waiver or termination of any future workers’ compensation benefits.

Employees need training when it comes to recognizing potential cyber threats. They should be on notice that, no matter their position within an organization, they too are responsible for doing their part in maintaining security standards and following proper reporting protocols.

Following a contractor’s remodeling of a house, the home owner sued the contractor and its commercial general liability (CGL) insurer, Wisconsin Mutual Insurance, as well as its own homeowners insurer, Hastings Mutual Insurance. The home owner claimed the house was rendered uninhabitable by the contractor’s negligent work on a bathroom that resulted in leaking water, which caused mold to grow and then release the chemical trichothecene into the residence.

During my years in the insurance industry, I have been blessed to work with some dynamic, engaging, and brilliant professionals. I have also worked with others who were difficult and unprofessional—and, sad but true, some who were outright bigots.

Given the passage of time, one would think that all of the foreseeable problems claims-made policies can create would have been resolved. Such is not the case. In fact, the situation has gotten worse, to the point where a host of potential coverage gaps can now be found in just about any claims-made policy, irrespective of whether one is insuring directors and officers (D&O) liability, fiduciary liability, employment practice liability insurance (EPLI), professional liability, or any other liability exposure currently being written on a claims-made basis.

Great Insurance Jobs’ Cofounder Roger Lear is here to help you overcome obstacles to your career and job search. This month, he offers advice on researching a potential new employer.

We are at a turning point today as technology advances at a speed that is changing the face of risk. What is the future of risk and how can risk managers and the insurance industry adjust and prepare?

It remains one of the most difficult issues to deal within the world of property insurance. Homeowners’ insurance policies usually contain a provision obligating the carrier to repair or replace an insured’s damaged property with “material of like kind and quality” or with “similar material.”

For independent adjusters, the need to replace retiring workers is becoming more urgent.

While "getting to simple" may take hard work and persistence, there are some core ways to help those in this important endeavor.

Unconscious biases, which are attitudes, behaviors, and actions prejudiced in favor or against specific groups of people that everybody holds, and are formed automatically and unintentionally, according to the National Institutes of Health, create challenges when it comes to recruiting and retaining a diverse workforce.