Writing Wrongs: Advice On Crafting Your Resume

Claims professionals are very DIY-types. So, this information is aimed at helping develop your DIY resume writing skills to avoid the many pitfalls that will prevent your resume from being selected to that one great job that you really want, whether that means a better company, more substantial claims and smaller caseload, newer technology, or more money.
December 3, 2018 Education & Training

The California Wildfires: How Experts Track A Blaze to Its Origin

One huge fire was caused by a spark set off by a man with a hammer, working on a fence post in a field of dry vegetation. Another began at a backyard barbecue. A 2007 fire on Santa Catalina Island was ignited by workers cutting metal wires with a torch.
November 15, 2018 Catastrophe Education & Training Liability California

Insurance Industry: Now Hiring Millenials, And Bring Your Friends

Good employees can be hard to find. That’s why clever employers know to seize any opportunity to find workers — even on a ride from the airport.
November 14, 2018 Education & Training Risk Management Technology

The Growing Buzz About Blockchain

A lot has already been written about blockchain and what it is, but for those who need a quick refresher, Marco Iansiti and Karim R. Lakhani provided this summation in the January-February 2017 issue of Harvard Business Review, “The Truth About Blockchain”: “The technology at the heart of Bitcoin and other virtual currencies, blockchain is an open, distributed ledger that can record transactions between two parties efficiently and in a verifiable and permanent way. The ledger itself can also be programmed to trigger transactions automatically.”
September 6, 2018 Education & Training Risk Management Technology

Tautology And The Art Of Listening

We only hear half of what we listen to. Perhaps that is why most people instinctively use tautology when they write or speak. Tautology is the use of different words to say the same thing or repeating the same thing twice, often in the same sentence, using different words.
September 5, 2018 Education & Training Subrogation

Thirty-Year Veteran Reveals Insurance’s Biggest Challenges

Insurance is a business of change and only the flexible and the open-minded have the chance to survive and thrive. That is the mindset of Elizabeth Francy Demaret (pictured), Sedgwick’s chief of staff and executive vice president for carrier relations.
August 21, 2018 Education & Training Risk Management Technology

Industry 4.0: What It Means For Insurance

The topic of Industry 4.0 has been discussed at many conferences in recent times. When you talk to participants and colleagues, you quickly realize that everyone associates this buzz phrase with something different.
August 17, 2018 Education & Training Liability Property Risk Management Technology

Risk Management: Building Resilience Into Modern Organizations

In a modern working world which is growing increasingly more complex, dynamic, unpredictable and disruptive each year; organizational resilience is fast becoming the only truly valid form of Enterprise-wide Risk Management.
August 9, 2018 Education & Training Technology

Raze the Roof: Practical Tips And Techniques For Addressing Roofer Fraud

Before the dust even settles from a storm the night before, roofers are out canvassing neighborhoods looking to detect damage—or should we say looking to make damage?
August 2, 2018 Education & Training Property

Humanity In Claims: Small Gestures Can Have Big Impacts In Workers Compensation Claims

You wouldn’t think that a single bunch of store-bought flowers could make a significant difference in a workers compensation claim outcome, but the value of such a simple, kind gesture cannot be overstated.
July 26, 2018 Education & Training Workers' Compensation

Employer Business Auto Policy Coverage of Employee Personal Vehicles

Who covers what when an employee is involved in an accident while driving a personal vehicle for business purposes? It is a question as old as insurance itself.
July 19, 2018 Auto Education & Training Liability Litigation Subrogation

Handling Spinal Cord And Traumatic Brain Injuries

Getting injured on the job is a traumatic experience for all involved. Maybe the worker fell off a roof while on the jobsite. Maybe some building materials fell on them from above. Or maybe they got into an automobile accident during the course of their normal workday.
June 12, 2018 Education & Training Workers' Compensation

The Blame Game: Understanding Exculpatory Agreements And Liability Waivers

Society has gone from risk-averse to risk-intolerant. It is hard to participate in any activity without being asked to read and sign some sort of release, exculpatory agreement, or liability waiver in advance.
June 1, 2018 Education & Training Liability Subrogation

Millenials In Insurance: Filling The Talent Gap

On February 8 I had the pleasure of attending the Insurance Business America’s Millennials in Insurance Conference in New York where I learned from some of the most engaging industry experts and the Millennials themselves about what the industry is doing to attract and retain new employees.
February 12, 2018 Education & Training Risk Management

Cognitive Bias Toward Loss Aversion

On the surface, it may seem redundant to think that underwriters are averse to loss. After all, our job is to make sure the policies we write for our respective companies earn more in premium than the claims and expense dollars that are paid.
February 8, 2018 Education & Training Risk Management
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