Unlocking the Millennial Market for Life Insurance and Annuities
The life and annuities industry must adopt modern technology, customer-centric strategies, and scalable solutions to engage millennials seeking financial security.
December 5, 2024
Insurance Industry
Life & Health
Risk Management
Technology
Holiday Communication Strategies for Insurance Claims Professionals
Whether at work or with family, the holiday season demands communication skills that blend empathy, humor, and diplomacy to navigate sensitive topics and potential conflicts.
December 4, 2024
Education & Training
Insurance Industry
Risk Management
Emerging Trends in Workers’ Compensation Insurance for 2025
In 2025, workers' compensation insurance will see advancements in AI, wearable tech, and remote work policies, alongside a focus on personalized claims management and safety programs.
December 4, 2024
Insurance Industry
Risk Management
Technology
Workers' Compensation
Artificial Intelligence in Insurance: Navigating Regulation and Ethical Oversight
As insurers increasingly adopt artificial intelligence, global regulators are stepping up oversight, emphasizing ethics, compliance, and transparency to mitigate risks and ensure responsible innovation.
December 4, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
Insurance Customers Embrace Digital Claims, Driving Satisfaction Gains
Insurance customers are increasingly satisfied with digital claims processes, thanks to mobile app improvements like collision reporting, image uploads, and seamless navigation tools.
December 4, 2024
Auto
Insurance Industry
Property
Technology
Homeowners Face Triple Disaster Risks and Insurance Gaps
Over 33,000 U.S. homes face extreme risks from three natural disasters, exposing gaps in insurance coverage and highlighting the urgent need for multi-peril resilience planning.
December 3, 2024
Catastrophe
Insurance Industry
Property
Risk Management
California
Florida
Texas
Washington
Missouri Farmer Featured on Reality TV Show Pleads Guilty to Multi-Million-Dollar Crop Insurance Fraud
A Missouri farmer, known for his role in a reality TV series, has pleaded guilty to a multi-million-dollar crop insurance fraud scheme involving falsified federal benefit claims.
December 3, 2024
Fraud
Insurance Industry
Litigation
Missouri
Annual Claim Department Review: 13 Areas to Strengthen Operations
An annual operational review of claims departments is essential to improve efficiency, ensure compliance, and deliver exceptional customer service in an evolving insurance industry.
December 3, 2024
Insurance Industry
Risk Management
Technology
North Carolina Woman Charged with Filing False Insurance Claim
A Greensboro woman faces charges for allegedly filing a $49,000 claim for pre-existing damage to her late mother's home, using her mother's identity to obtain the policy.
December 3, 2024
Fraud
Insurance Industry
Litigation
Property
North Carolina
Beckett Grading’s Decline Deepens as Fraud Scandal Weighs Heavy
Beckett Grading Services faces a steep drop in card grading activity as its owner's $2 billion insurance fraud conviction compounds ongoing struggles in the competitive market.
December 3, 2024
Fraud
Insurance Industry
Litigation
Risk Management
The Changing Role of Source Code Escrows in Cloud-Driven Insurance IT
As cloud computing reshapes IT operations, the traditional value of source code escrows is diminishing, prompting insurance CIOs to rethink business continuity and vendor risk strategies.
December 2, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
AI Tool Creates Accurate Satellite Images Predicting Floods
MIT researchers combine generative AI and physics models to create realistic satellite images of future floods, enhancing readiness and emergency planning.
December 2, 2024
Catastrophe
Insurance Industry
Risk Management
Technology
Texas
Record-Breaking 2024 Hurricane Season Ends with $50 Billion in Insured Losses
The 2024 Atlantic hurricane season, ending with 18 named storms, saw record-breaking storms, including Hurricane Milton, which inflicted billions in insured losses across the U.S.
December 2, 2024
Catastrophe
Insurance Industry
Property
Risk Management
Florida
Georgia
Louisiana
North Carolina
South Carolina
Bridging the Gap Between AI and Human Touch in Customer Experience
Businesses must strike a balance between innovative AI tools and human intuition to meet evolving customer expectations and deliver exceptional experiences.
December 2, 2024
Auto
Insurance Industry
Technology
Ransomware Attack Forces Starbucks to Manually Track Employee Hours
A ransomware attack on Blue Yonder, a software provider for scheduling and supply chain management, disrupted Starbucks' systems, forcing manual payroll and scheduling for workers in North America.
November 26, 2024
Insurance Industry
Risk Management
Technology
Workers' Compensation
Arizona
