They have one-word names, their advertising campaigns throw around lofty concepts like optimism and their signature is digital reliance. The new face of insurance in North America wears a big smile and talks to customers using artificially intelligent chat bots.

Thousands of rock salt lamps sold at Michaels are under recall due to shock and fire hazards. The recall involves about 80,000 rock salt lamps sold under the Lumiere brand.

Last March, Toshiba recalled the lithium-ion battery packs used in approximately 91,000 laptops that were found to overheat, posing burn and fire hazards to consumers. Now, the company is expanding the safety initiative, recalling an additional 83,000 units.

A storm system moving across the South has blown out skylights in a Wal-Mart in Marksville, Louisiana, sending water and glass cascading onto shoppers.

There’s a lot of talk right now about how big data is going to change insurance. Artificial intelligence and prescriptive analytics are definitely coming, and they will definitely change the insurance industry.

The National Highway Transportation Safety Administration (NHTSA) has launched a "preliminary evaluation" of approximately 1 million Dodge Ram pickups and Dodge Durango SUVs following 43 complaints alleging roll-aways when the vehicles are in the parked position.

The Food and Drug Administration announced a series of related recalls of products, including waffle mix, kettle chips and macaroni and cheese, because of possible salmonella contamination.

Extreme downpours — like those that flooded Louisiana, Houston and West Virginia earlier this year — will happen nearly three times as often in the United States by the end of the century, and six times more frequently in parts of the Mississippi Delta, according to a new study.

Hyundai is recalling more than 41,000 older minivans because the hoods can fly open while they’re being driven. The recall covers the Entourage minivan from the 2007 and 2008 model years.

If you’re planning on waking up early later this month to get a jump on your holiday road trips, make sure you hit the hay equally early the night before.

Technology is a valued ally of insurers in combatting insurance fraud. And for good reason — this crime is growing. These are two findings of the Coalition’s newest study of how insurers use tech to combat billions of dollars in fraud each year.

Ford is recalling more than 680,000 cars in two recalls to fix problems with seat belt pretensioners and faulty seatback welds.

The Supreme Court on Tuesday upheld a jury verdict that found State Farm defrauded the U.S. government when the insurance company assessed damage caused by Hurricane Katrina along the Gulf of Mexico coast in 2005.

We’ve all heard it: texting and driving is dangerous. In the United States, more than eight people are killed every day in motor vehicle accidents that involve distracted driving, according to the Center for Disease Control (CDC).

What makes a claims organization successful? They tend to measure their performance using outcomes-based metrics, employ claim decision support tools such as workflow automation and predictive modeling, and use an "advocacy-based" claims model that puts employees’ needs first.