At its core, the industry is plagued by an inherent conflict of interest. Our customers don’t have an industry expert advocating solely on their behalf; the experts have financial incentives coming from the insurance industry.

Nearly a third of consumers would be open to purchasing insurance from big tech firms such as Amazon and Apple, according to the new World Insurance Report 2018 from Capgemini in collaboration with Efma.

A major Ontario auto insurer is facing a lawsuit over allegedly using credit scores in adjusting accident benefits claims.

Lemonade has made some big moves in the world of insurance. The company uses AI and bots to sell insurance, and has flipped the business model to ensure that Lemonade is never in conflict with customers filing insurance claims.

The 2018 Atlantic hurricane season will officially begin on June 01. For the six months following, the country will be on high storm alert and many will have their fingers crossed the relatives of Hurricanes Harvey, Irma and Maria decide not to make landfall in 2018.

A new outlook survey predicts this year will see insurers working to fill more jobs than ever before. Insurance industry hiring is taking off at a powerful rate, causing insurers to face a number of challenges.

Insurers are beginning to answer questions around how and when blockchain will be fully utilized in the industry, as multiple organizations continue to launch new proofs of concepts to test out the ledger technology.

A CCC executive said Wednesday that insurers have begun to use its artificial intelligence Smart Total Loss tool, which can predict whether a vehicle is destined for a salvage auction based upon a photo, on “live claims today.”

Even with an abundance of awareness campaigns, distracted and dangerous driving remains a problem on the roads.

Ontario, Canada auto insurance customers may have been overpaying by as much as $5 billion on their premiums. This figure accumulated over the last five years, said a new Ontario Trial Lawyers Association report.

Data is the lifeblood of the insurance industry, plain and simple. Insurers everywhere have embraced the digital age and are looking to new technologies - drones, the internet of things, AI, and blockchain — to obtain increasingly valuable data sets.

A new report based on US Bureau of Labor statistics has found that most motor vehicle accidents involving company cars occur during the personal time of employee drivers.

Wells Fargo has been slapped with a $1 billion fine for its unfair insurance practices. Thousands of the bank’s vehicle loan customers were sold additional unnecessary auto insurance policies.

Insurance companies are finally putting a price on the risk of distracted driving, and it’s relatively cheap. Last year, a ticket for using a mobile phone while driving added $226 to the average insurance policy, an increase of 16 percent, according to a new analysis from The Zebra, a Texas-based startup that helps consumers weigh insurance rates.

A bill filed last week could potentially prevent insurance companies from charging customers based on their educational background and/or income. Specifically, the bill — sponsored by a New Jersey congresswoman — would prohibit certain income information from being used to set insurance rates.