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Incumbents Could Be Relegated, If Tech Giants Come For Re/Insurance

Incumbent insurance and reinsurance firms could be relegated if tech-savvy, customer focused players like Amazon or Google decide to enter the sector in a meaningful way, and it looks like at least one of these giants is preparing its first foray.
November 16, 2017 Risk Management Technology

2nd Circuit Ruling A Warning To Auto Insurers Nationwide On Unfair Claims Handling

The Second Circuit’s Court of Appeals’ rulings Wednesday on two cases brought by a Syracuse, N.Y., collision repairer will have a significant impact on New York repairers but touch the rest of the nation as well, an auto body repair-focused attorney predicted Monday.
November 14, 2017 Auto Litigation Risk Management New York

In Claims, It’s A Candidate’s Market

No longer just a warning for the future, the long-predicted war for talent is here, and it has hit the insurance industry with incredible force. Unfortunately, the market’s return to its pre-recession state and relative stability has left insurers unprepared to face what is undoubtedly the most competitive recruiting environment the industry has ever faced.
November 13, 2017 Education & Training Risk Management

Insurtech Startup Releases Commercial Drone Package For Property Insurance Inspections And Claims

Insurtech startup Betterview, a service provider for capturing and analyzing data from drones, has announced a commercial drone inspection package for insurers.
November 10, 2017 Property Risk Management Technology

Study Finds 70% Of Insurance Professionals Will Deploy Video-Enabled Services

Embedded video technology leader Vidyo, in collaboration with Efma, an association of 3,300 retail financial services companies in more than 130 countries, today released its 2017 research study documenting the insurance industry’s transformative turn to video-enabled services.
November 10, 2017 Risk Management Technology

Reported Costs Of Cyberattacks Are ‘Tip Of The Iceberg’ — QBE

The mass media only reports the tip of the iceberg when it comes to cyberattacks. The real cost of a cyber claim remains drastically underreported, according to Scott Pidduck, senior underwriter at QBE Insurance Group.
November 9, 2017 Excess & Surplus Lines Risk Management

Sexual Harassment Insurance Becomes Serious Business Concern Following Headlines

Following the massive headlines made by allegations against Harvey Weinstein, sexual harassment insurance has become a serious topic among businesses. A growing number businesses are seeking to cover their executives as the Hollywood producer and a large number of others in power are accused of sexual harassment and assault.
November 7, 2017 Liability Risk Management

OEMs, Insurers To Place More Emphasis On Collision Repair Certification

OEM and insurer telematics first notice of loss systems will soon reduce the volume seen by uncertified collision repairers, Certified Collision Group CEO Bruce Bares predicted Thursday. Bares said both OEMs and insurers will roll out the telematics to detect a crash and try to sell the customer on a shop within their network — but both entities will only push OEM-certified repairers.
October 31, 2017 Auto Risk Management Technology

Auto Insurance Customers Slow To Adopt Digital Claims Reporting

Despite a nationwide advertising blitz for mobile auto insurance apps and widespread use of digital channels to purchase insurance, U.S. auto insurance customers have been slow to adopt digital claims reporting, according to the J.D. Power 2017 U.S. Auto Claims Satisfaction Study, released today.
October 23, 2017 Auto Risk Management Technology

The Insurance Renaissance Rolls On

A new insurance paradigm and renaissance is being crafted regardless of whether incumbents choose, or are able, to play in this area. It is a shifting future, one that is reinvigorating an industry that has decades of tradition.
October 20, 2017 Risk Management Technology

Progressive Launches AI Chatbot

Progressive Insurance has launched a Flo Chatbot on Facebook Messenger to communicate with policyholders and offer quotes to prospective customers on social media.
October 18, 2017 Risk Management Technology

Lloyd’s Pushing Rapid Claims Processing Response Following Hurricanes

Hurricanes Harvey, Irma and Maria left catastrophe and devastation behind, and Lloyd’s insurance claims are being rapidly processed, says the market. The company says it is responding quickly and has even made some advance payments.
October 18, 2017 Catastrophe Property Risk Management Florida Texas

Aon Partners With Insurtech On Workers’ Comp Claims

Aon has collaborated with insurtech CLARA analytics to offer workers’ compensation insurers artificial intelligence and predictive analytics tools that help injured employees return to work quickly. The deal facilitated by Aon Benfield, the broker’s reinsurance intermediary and capital advisor, also decreases loss ratios and improves operational efficiency around claims for carriers, according to the companies.
October 16, 2017 Risk Management Technology Workers' Compensation

Bridging The Security Gap In The Internet Of Things

To build an effective security strategy for the internet of things (IoT), we first need to understand the value of the data that is generated. The ability to use data, collected from a variety of locations and sources, to drive decision making is a key asset of the IoT.
October 12, 2017 Risk Management Technology

Top U.S. Insurers Using Tractable In Photo-Estimating AI Pilots, Reducing Staff

Some of America’s Top 6 insurers are already testing Tractable’s artificial intelligence photo estimating system — technology which could possibly replace human desk review on up to 70 percent of auto collision claims, according to the company’s founders.
October 12, 2017 Auto Risk Management Technology
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