Modernization of core systems is crucial for P&C insurers to reduce costs, improve customer experience, and keep pace with digital innovation—but success demands a strategic, business-led approach.
Clinical pharmacists are using AI to enhance drug therapy oversight, reduce risk, and improve recovery outcomes for injured workers in complex workers’ compensation claims.
Beginning April 4, 2025, CMS requires Responsible Reporting Entities to include available WCMSA data in Section 111 reports for workers’ compensation settlements involving Medicare beneficiaries.
Although June is typically a quiet start to Atlantic hurricane season, recent years show a rise in early storm activity, especially near the Gulf and Southeast U.S. coasts.
With advanced analytics and pattern recognition, AI could help P&C insurers save up to $160 billion annually by detecting both soft and hard fraud more effectively.
The Institutes has introduced the Associate in Insurance Operations designation to standardize training, enhance efficiency, and elevate service across insurance operations teams.
As legacy systems strain under rising demands, insurers are turning to AI-driven operations to reduce costs, improve customer satisfaction, and future-proof their business models.
The NCCI AIS 2025 conference revealed how workers comp is staying strong amid economic uncertainty, with trends in claim frequency, medical use, and emerging industry risks.
AM Best says NOAA’s decision to retire its billion-dollar disaster database could hinder insurers’ ability to track secondary perils and price risk effectively.
A Mexican Navy training vessel collided with the Brooklyn Bridge during a goodwill tour, leaving two dead, multiple injured, and prompting an ongoing investigation.
Facing a 235% hike in workers’ compensation premiums after a court ruling, Connecticut lawmakers passed urgent legislation to stabilize insurance costs for employers statewide.
A former assistant city manager in La Cañada Flintridge faces 34 felony charges for allegedly diverting nearly $200,000 in insurance claim checks to his personal account.
New research shows insurance protects against climate disasters, but millions of flood-prone homes remain uninsured as premiums climb beyond affordability.