Empathy is a concept so needed in the workers’ compensation space and yet we have not invested the time, talent, and resources to further examine and develop this concept. Empathy: a core fundamental to build connection and trust.

Payouts for workers’ compensation claims are on the rise after a bill passed earlier this year by the Georgia General Assembly took effect July 1.

The result is an increase in costs for employers and carriers handling the claims, but an Atlanta workers’ comp attorney says he doesn’t think the change will impact most cases.

A federal jury in the District of Massachusetts has found that a Massachusetts employer and his company retaliated against an immigrant employee who reported an on-the-job injury.

Are you a lifelong learner looking for a claims professional designation? Do you need professional development engagement? Are you ready to take the next step in your claims career?

Move over policemen and firefighters. Driving for Uber and Lyft is now America’s most dangerous occupation.

Oft forgotten when we think of first responders are the people at the other end of the 9-1-1 call who dispatch services to the emergency callers. Not only responsible for gathering information and sending police, ambulances or otherwise to the correct locations, dispatchers are also the first point of contact a scared individual speaks to for help.

Oftentimes, these callers are distraught, requiring a gentle but firm voice on the other end of the line.

Several cars of an Amtrak train traveling from Los Angeles to Chicago derailed Monday afternoon after it struck a dump truck at a crossing in northern Missouri, Amtrak announced. More than 200 people were on board the train at the time of the crash, which was first reported about 12:43 p.m. near Mendon, Missouri, according to the Missouri State Highway Patrol.

California’s top state court has agreed to decide whether employers can be held liable under state law when their workers contract COVID-19 on the job and spread it to their relatives.

A former electrician who was claiming benefits for a 2013 injury evidently forgot the internet era’s first rule of disability fraud -- don’t let anyone post anything about you on social media ever.

At the California Coalition of Workers’ Compensation Conference in Anaheim a couple of weeks back, one of the presenters made a comment that resonated with me. The topic was related to innovative claims management practices and had shifted to discussions of return to work and the role of physicians.

EagleMed, a privately owned and operated air medical transport service, was utilized by four separate employers to transport four separate injured workers.

A teacher who injured her back at work and who had surgery out of state and out of her employer’s network is due compensation for her surgery because the school district had originally denied her claim, the Supreme Court of South Dakota unanimously ruled Wednesday.

We have written before about the misaligned incentives often found in workers’ compensation. I have referred to it as ‘treating injured workers for fun and profit,’ reflecting situations where actions and processes are applied that may not be in the best interest of the worker, but financially benefit the people who are supposed to be helping them.

As enthusiasm grows for apps that help injured workers navigate the workers comp claims and recovery processes, the technology is evolving past downloadable programs to include web-based platforms that can be accessed from a wider range of devices.

Trial lawyers in Virginia have been trying for decades to convince that state’s courts to rule that a workers’ compensation carrier is not subrogated to non-economic damages awarded or recovered in a third-party tort action. On March 29, 2022, the latest such effort was turned away by the Virginia Court of Appeals.