Insurers Turn to AI for Smarter Operations and Long-Term Strategic Gains
Insurance leaders report measurable AI benefits in underwriting, claims, and risk management, though full returns depend on thoughtful integration and workforce adaptation.
September 19
Risk Management
Technology
Underwriting
Capital One Reaches Settlement with Social Media Creators over Affiliate Marketing Dispute
Capital One has agreed to settle a lawsuit filed by social media creators who claimed its shopping extension redirected affiliate commissions from their content.
September 19
Insurance Industry
Legislation & Regulation
Litigation
Technology
Virginia
Lyft Pays $19.4 Million to Settle Worker Misclassification Audit in New Jersey
Lyft has agreed to pay $19.4 million to New Jersey after an audit found it misclassified over 100,000 drivers as independent contractors between 2014 and 2017.
September 19
Insurance Industry
Legislation & Regulation
Litigation
Workers' Compensation
Massachusetts
New Jersey
Vermont Judiciary Found in Violation of First Amendment Over Delays in Civil Case Access
A federal judge ruled that Vermont’s court system violated the First Amendment by delaying public access to civil case filings, siding with media outlets in a years-long lawsuit.
September 19
Education & Training
Insurance Industry
Legislation & Regulation
Litigation
California
Vermont
AI Overtakes Inflation as Top Concern for Insurance Leaders in 2025
Artificial intelligence has emerged as the leading industry focus for global insurance executives in 2025, surpassing inflation after three years at the top of the list.
September 19
Education & Training
Insurance Industry
Risk Management
Technology
Hazmat Haulers Face Insurance Squeeze as Brokers Struggle to Keep Up
Hazmat carriers are being pushed into the E&S market amid rising costs and tighter underwriting, exposing gaps in broker expertise and threatening long-term coverage stability.
September 18
Excess & Surplus Lines
Property
Risk Management
How Construction Defect Claims in Florida Expand Beyond Pre-Suit Notices
Florida’s Chapter 558 pre-suit process aims to reduce litigation in construction disputes, but procedural loopholes often leave contractors facing broader claims mid-litigation.
September 18
Legislation & Regulation
Litigation
Property
Risk Management
Florida
Man Dies After Losing Consciousness on Stardust Racers Ride at Universal’s Epic Universe
A man in his 30s died after becoming unresponsive on the Stardust Racers ride at Universal’s Epic Universe. The attraction remains closed amid an ongoing investigation.
September 18
Catastrophe
Legislation & Regulation
Liability
Risk Management
Florida
Homeowners Insurance Premium Hikes Are Driving Away Loyal Customers
Nearly half of U.S. homeowners saw insurance premium hikes this year, with J.D. Power warning that high-value customer loyalty and long-term profits are at risk.
September 17
Education & Training
Insurance Industry
Property
Risk Management
How Robotaxis Are Reshaping the Future of Auto Insurance
The rise of robotaxis is redefining auto insurance, shifting risk to commercial carriers as AV technology and operational responsibilities continue to evolve across the industry.
September 17
Auto
Legislation & Regulation
Risk Management
Technology
Global Risk Crisis Intensifies as Economic, Climate, and Cyber Threats Intersect
Economic uncertainty, climate change, and cybersecurity threats are compounding risk exposure across industries, creating a fast-evolving and interdependent crisis for insurers.
September 17
Catastrophe
Insurance Industry
Risk Management
Technology
Queens Medical Supplier Targeted in GEICO’s $1 Million No-Fault Fraud Lawsuit
GEICO alleges a Queens-based supplier and clinics conspired in a kickback scheme that exploited New York’s no-fault insurance system and billed over $1 million in false claims.
September 15
Auto
Fraud
Insurance Industry
Litigation
New York
North Korea Uses AI Deepfakes and ChatGPT in Targeted Cyberattacks on South Korea
North Korea-linked hackers are using AI tools like ChatGPT and deepfake ID images to impersonate South Korean military officials and carry out stealthy cyber intrusions.
September 15
Insurance Industry
Legislation & Regulation
Risk Management
Technology
How Insurers Are Responding to the Rising Threat of Chemical and Biological Terror Attacks
Terrorist threats involving chemical, biological, radiological, or nuclear materials are rare but growing. Insurers face major gaps in coverage and rising loss potential.
September 15
Insurance Industry
Litigation
Property
Risk Management
Google Sued Over AI Summaries Using Content from Rolling Stone, Billboard, and Variety
The publisher behind Rolling Stone, Billboard, and Variety sues Google for allegedly republishing its content in AI Overviews, threatening journalism and digital media revenue.
September 15
Insurance Industry
Litigation
Risk Management
Technology
