The Institutes Knowledge Group's 2026 Skills Report finds AI literacy, claims expertise, leadership, and risk management skills are becoming critical as insurance roles evolve.

Hackers tied to the ShinyHunters group claimed to have stolen data tied to 275 million students and staff before disrupting school login systems. The agreement may limit immediate extortion threats, but cyber experts warn the data could still resurface.

The cyberattack on Instructure's Canvas platform disrupted exams, exposed user data, and triggered lawsuits as schools and insurers assess fallout from a major education-sector cyber event.

NOAA and the National Weather Service used Hurricane Preparedness Week to remind residents and insurers that flooding, storm surge, evacuation planning and post-storm safety remain critical concerns before the Atlantic hurricane season begins June 1.

AI can speed up claims processing, but without clear controls, it can amplify errors, increase exposure, and create regulatory risk for insurers.

High-performing women in insurance claims are driving results but not gaining authority. New research shows the issue is visibility and structural bias, not ambition.

MyPath webinar features industry professionals sharing career paths, skills, and real-world insights across claims, underwriting, and brokerage.

Most audit programs rely on people instead of systems, leading to lost knowledge, inconsistent results, and missed opportunities to reduce claims leakage.

Revenue sharing and NIL deals are pushing universities to manage injury, compensation, and reputational risks similar to professional sports programs.

Over one in four Gen Z policyholders avoid filing claims due to digital friction. Insurers face mounting pressure to modernize onboarding, verification, and settlement workflows.

New AI Claim Assistant handles auto damage claim calls, guides FNOL and shifts adjusters toward resolution-focused work.

Most carriers add AI to claims workflows that were already failing. Real results come from redesigning intake, audits, and prioritization before automation ever starts.

Economists and former tech employees say workforce reductions tied to artificial intelligence often reflect cost cutting and restructuring rather than direct job replacement.

At ITC London 2026, executives said artificial intelligence is exposing weak leadership cultures and forcing insurers to rethink innovation, risk tolerance, and long-standing business models.

An AI-driven virtual reality training program aims to shorten the learning curve for new claims professionals while addressing the industry's aging workforce.