Gen Z Still Leads in Workplace Mental Health Struggles Despite Slight Improvement
Although mental health concerns among Gen Z workers have slightly declined, they remain higher than other generations, highlighting the ongoing need for employer support.
May 1, 2025
Education & Training
Insurance Industry
Risk Management
Workers' Compensation
Reimagining Claims with AI: A Practical Path from Manual to Autonomous Workflows
Insurance leaders are stepping into a new claims era—where AI-driven coworkers transform workflows, elevate adjuster roles, and future-proof operations through autonomy.
April 21, 2025
Education & Training
Insurance Industry
Risk Management
Technology
How Louisiana Can Unlock Social Mobility and Reclaim the American Dream
Louisiana ranks last in social mobility, but reforms in education, licensing, taxation, and regulation offer hope for progress and a renewed path to the American Dream.
April 4, 2025
Education & Training
Insurance Industry
Legislation & Regulation
Liability
Louisiana
AI Is Reshaping Brand Visibility and Risk in the New Answer Economy
AI is transforming search into an answer-based economy, where brand exposure, trust, and business risk are shaped by algorithmic visibility and content readiness.
April 2, 2025
Education & Training
Insurance Industry
Risk Management
Technology
Ohio
More U.S. Workers Report Burnout as Hiring Delays and Heavy Workloads Persist
A new Robert Half survey finds 36% of U.S. professionals feel burned out, with workload, lack of recognition, and limited growth opportunities driving the trend.
March 31, 2025
Education & Training
Insurance Industry
Risk Management
Workers' Compensation
Break the Doom Loop by Shifting from Conflict to Curiosity in Claims
Litigators and claims professionals can avoid prolonged disputes by shifting from adversarial thinking to a curious, problem-solving mindset focused on resolution.
March 27, 2025
Education & Training
Insurance Industry
Litigation
Risk Management
Why Homeowners Aren’t Buying Personal Cyber Insurance Despite Growing Risks
Despite rising cyber threats in connected homes, consumer adoption of personal cyber insurance remains low due to knowledge gaps, communication issues, and pricing concerns.
March 26, 2025
Education & Training
Property
Risk Management
Technology
Texas Measles Outbreak Raises Alarms Nationwide as Infections Cross State Lines
Texas’ largest measles outbreak in decades has spread to New Mexico and Oklahoma, with experts warning it could become a national crisis without swift vaccination efforts.
March 24, 2025
Education & Training
Legislation & Regulation
Life & Health
Risk Management
Illinois
New Mexico
New York
Oklahoma
Texas
Leveling the Playing Field with AI: Tools to Address Algorithmic Bias
Learn how to detect and mitigate bias in AI systems with practical tools and strategies, emphasizing fairness in decision-making for insurance fraud detection and beyond.
January 23, 2025
Education & Training
Fraud
Risk Management
Technology
AI-Powered Claims Solutions Revolutionizing Desk Adjuster Workflows
Agentic AI is reshaping claims management by automating repetitive tasks, supporting desk adjusters, and addressing challenges like workforce gaps, scalability, and customer satisfaction.
January 21, 2025
Catastrophe
Education & Training
Fraud
Technology
Transforming Change Management for the AI Era
Traditional change management strategies no longer work in today’s fast-paced, AI-driven world. Amy Radin outlines a revolutionary, people-focused approach to organizational transformation.
January 17, 2025
Education & Training
Insurance Industry
Risk Management
Technology
Navigating Legacy System Modernization in Insurance
Insurance firms must decide between building new systems or enhancing legacy platforms through "wrapping" as digital transformation reshapes the industry.
January 13, 2025
Education & Training
Insurance Industry
Risk Management
Technology
How Technology Enhances Insurance Solutions for SMBs
Technology empowers insurance agencies to serve small and medium-sized businesses by automating processes, improving coverage accuracy, and personalizing customer experiences.
December 30, 2024
Education & Training
Insurance Industry
Risk Management
Technology
Secrets Behind Customer Satisfaction: Insights from Erie and Amica
Erie Insurance and Amica Mutual Insurance share their strategies for delivering high customer satisfaction, emphasizing service-minded employees, technical training, and transparent communication.
December 26, 2024
Education & Training
Insurance Industry
District Of Columbia
Pennsylvania
Rhode Island
The Rise of Agentic AI: Transforming Tasks and Decision-Making
Agentic AI moves beyond generative capabilities to execute tasks autonomously, reshaping industries like insurance, healthcare, and finance, with humans collaborating as managers of AI workflows.
December 18, 2024
Education & Training
Insurance Industry
Risk Management
Technology
District Of Columbia
