Property and casualty claims involve a delicate balance between pace and precision. If you move too quickly, then you may miss critical information. If you dive too deep, then you may wind up compromising customer experience and personal productivity, with no real benefit to anyone.

Does Canada’s property and casualty industry have enough resources in place to adjust major catastrophes that occur in tandem or right on the heels of each other?

Insurance executives who wonder if artificial intelligence should be a top priority for their company might want to consider the following: “AI is one of the most important things that humanity is working on."

Months post-Hurricane Maria, life on Puerto Rico still hasn’t returned to normal with parts of the island lacking power, and water systems that have not yet been restored.

State Farm policyholders are receiving notifications via postcard of an upcoming trial that may allow them to recover for alleged actions and/or conduct by the company to influence actions by the Illinois Supreme Court by providing $4 million dollars to the campaign.

On Thursday, Mary Ann Heiman was at the site of her Port Aransas bait shop, which nine months ago had been flattened when Hurricane Harvey roared across the causeway. Nothing had remained after the Category 4 winds passed.

At its core, the industry is plagued by an inherent conflict of interest. Our customers don’t have an industry expert advocating solely on their behalf; the experts have financial incentives coming from the insurance industry.

Nearly a third of consumers would be open to purchasing insurance from big tech firms such as Amazon and Apple, according to the new World Insurance Report 2018 from Capgemini in collaboration with Efma.

A major Ontario auto insurer is facing a lawsuit over allegedly using credit scores in adjusting accident benefits claims.

Lemonade has made some big moves in the world of insurance. The company uses AI and bots to sell insurance, and has flipped the business model to ensure that Lemonade is never in conflict with customers filing insurance claims.

The 2018 Atlantic hurricane season will officially begin on June 01. For the six months following, the country will be on high storm alert and many will have their fingers crossed the relatives of Hurricanes Harvey, Irma and Maria decide not to make landfall in 2018.

A new outlook survey predicts this year will see insurers working to fill more jobs than ever before. Insurance industry hiring is taking off at a powerful rate, causing insurers to face a number of challenges.

Insurers are beginning to answer questions around how and when blockchain will be fully utilized in the industry, as multiple organizations continue to launch new proofs of concepts to test out the ledger technology.

A CCC executive said Wednesday that insurers have begun to use its artificial intelligence Smart Total Loss tool, which can predict whether a vehicle is destined for a salvage auction based upon a photo, on “live claims today.”

Even with an abundance of awareness campaigns, distracted and dangerous driving remains a problem on the roads.