The final installment of the 2024 Global InsurTech Report explores how artificial intelligence is transforming the insurance claims process, from first notice of loss to settlement, while tracking investment trends in the InsurTech sector.

As fast-food employees prepare meals, they also face an increasing risk of customer aggression. Recent violent incidents highlight the dangers of frontline service jobs.

A proposed bill seeks to abolish OSHA, shifting workplace safety to individual states. The move could increase injuries, raise workers’ compensation costs, and create legal and financial challenges for employers and insurers.

AI, blockchain, and biometric verification are transforming fraud detection in insurance. These technologies enhance security, streamline claims processing, and prevent financial losses.

Artificial intelligence is revolutionizing life insurance by enhancing efficiency, improving customer experiences, and reshaping risk management, while also introducing new challenges.

Hailstorms can cause severe property damage, but proactive steps like impact-resistant roofing, storm shutters, and tree maintenance can help reduce risk and protect your home.

Overlooking excluded risks in exposure management can lead to financial strain for insurers. A proactive approach helps mitigate costs from non-indemnifiable claims.

Loneliness is becoming a significant societal issue, and fraudsters are taking full advantage of it. Romance scams—where criminals exploit social isolation to build fraudulent online relationships—are already costing victims billions.

With climate disasters becoming more frequent and severe, insurers must shift from compensation to prevention, using technology and data to reduce risks before catastrophe strikes.

New studies suggest the world has already entered a 20-year period of sustained warming above 1.5C, raising urgent concerns about escalating climate risks and the need for rapid emissions cuts.

Amazon agreed to pay nearly $4 million to settle a lawsuit from Washington, D.C.’s attorney general, who alleged the company misled consumers and misused driver tips between 2016 and 2019.

Pennsylvania State Police are investigating the theft of approximately 100,000 organic eggs, valued at $40,000, from a distribution trailer at Pete and Gerry’s Organics in Greencastle.

Risk managers are shifting focus toward climate change, wars, and disruptive technology as primary emerging risks, according to a recent survey by the Society of Actuaries and the Casualty Actuarial Society.

The insurance claims industry has seen incremental progress over the years, but true transformation remains elusive. To keep pace with technological advancements and consumer expectations, insurers must move beyond outdated processes and fragmented solutions.

The cyber insurance market remained favorable for buyers in 2024, with lower premiums and increased coverage options despite high-profile cyber incidents. However, risks such as supply chain attacks, regulatory enforcement, and artificial intelligence (AI) security concerns are shaping the industry’s future.