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How AI Can Help Insurers Detect and Cut Down on Fraud

How AI Can Help Insurers Detect and Cut Down on Fraud

With advanced analytics and pattern recognition, AI could help P&C insurers save up to $160 billion annually by detecting both soft and hard fraud more effectively.
May 28, 2025 Fraud Property Risk Management Technology

New Insurance Operations Designation Targets Efficiency and Service Excellence

New Insurance Operations Designation Targets Efficiency and Service Excellence

The Institutes has introduced the Associate in Insurance Operations designation to standardize training, enhance efficiency, and elevate service across insurance operations teams.
May 28, 2025 Education & Training Insurance Industry Risk Management Technology

Why Intelligent Operations Are Now Essential for Insurance Carriers

Why Intelligent Operations Are Now Essential for Insurance Carriers

As legacy systems strain under rising demands, insurers are turning to AI-driven operations to reduce costs, improve customer satisfaction, and future-proof their business models.
May 24, 2025 Education & Training Insurance Industry Risk Management Technology

Cyber Threats Stabilize as Active Insurance Drives Down Claims and Losses in 2024

Cyber Threats Stabilize as Active Insurance Drives Down Claims and Losses in 2024

Coalition’s 2025 Cyber Claims Report shows stable claim trends amid rising cyber threats, with Active Insurance reducing claim frequency and boosting policyholder resilience.
May 21, 2025 Education & Training Insurance Industry Risk Management Technology

What the NCCI AIS 2025 Revealed About the Future of Workers Compensation

What the NCCI AIS 2025 Revealed About the Future of Workers Compensation

The NCCI AIS 2025 conference revealed how workers comp is staying strong amid economic uncertainty, with trends in claim frequency, medical use, and emerging industry risks.
May 21, 2025 Insurance Industry Risk Management Technology Workers' Compensation

AM Best Warns Insurers Could Face Risk Modeling Challenges After NOAA Ends Disaster Data Updates

AM Best Warns Insurers Could Face Risk Modeling Challenges After NOAA Ends Disaster Data Updates

AM Best says NOAA’s decision to retire its billion-dollar disaster database could hinder insurers’ ability to track secondary perils and price risk effectively.
May 21, 2025 Catastrophe Insurance Industry Risk Management Technology

How Insurers Can Tackle Tech, Process and Organizational Debt to Drive Innovation

How Insurers Can Tackle Tech, Process and Organizational Debt to Drive Innovation

Insurers face more than just outdated technology — process and organizational debt also hold them back. Tackling all three is key to modernization and customer value.
May 19, 2025 Education & Training Insurance Industry Risk Management Technology

How Property and Casualty Insurers Can Combat Fraud with AI-Driven Multimodal Technology

How Property and Casualty Insurers Can Combat Fraud with AI-Driven Multimodal Technology

AI-powered multimodal tech is helping property and casualty insurers detect fraud more accurately across the claims cycle, potentially saving billions and lowering premium costs.
May 13, 2025 Fraud Insurance Industry Property Technology

Newark Flight Delays Return Amid Telecom Failures as FAA Pushes System Upgrades

Newark Flight Delays Return Amid Telecom Failures as FAA Pushes System Upgrades

A telecom issue at Philadelphia’s radar facility triggered Newark flight delays again, highlighting ongoing infrastructure gaps and sparking urgent FAA upgrade plans.
May 12, 2025 Legislation & Regulation Litigation Risk Management Technology New Jersey New York Pennsylvania

Why Data Exfiltration Has Replaced Ransomware as the Top Cyber Threat

Why Data Exfiltration Has Replaced Ransomware as the Top Cyber Threat

As ransomware attacks evolve, data theft has overtaken system encryption as the primary threat, driving up cyber insurance claims and shifting insurer response strategies.
May 12, 2025 Insurance Industry Litigation Risk Management Technology

Rethinking Empathy in Insurance Amid the Rise of AI and Automation

Rethinking Empathy in Insurance Amid the Rise of AI and Automation

Empathy in insurance is evolving as AI and digital tools grow more capable, forcing the industry to redefine how compassion and service are delivered in modern claims handling.
May 12, 2025 Education & Training Risk Management Technology

Insurers Prioritize Claims Over Underwriting in Anti-Fraud Tech Use

Insurers Prioritize Claims Over Underwriting in Anti-Fraud Tech Use

While most U.S. insurers use technology to detect claims fraud, fewer are leveraging these tools for underwriting or internal fraud, a new survey reveals.
May 12, 2025 Fraud Insurance Industry Technology Underwriting

Cybercrime Rings Are Stealing Billions in Government Aid Using Stolen American Identities

Cybercrime Rings Are Stealing Billions in Government Aid Using Stolen American Identities

Organized cybercriminals, including foreign nation-state actors, are exploiting U.S. aid programs using stolen identities, with losses potentially nearing $1 trillion annually.
May 12, 2025 Catastrophe Fraud Legislation & Regulation Technology

Nationwide Auto Theft Ring Busted as Queens DA Charges 20 in $4.6M Scheme

Nationwide Auto Theft Ring Busted as Queens DA Charges 20 in $4.6M Scheme

Prosecutors say a sophisticated criminal network used social media to resell 126 stolen cars in a multi-state operation that spanned from New York to Tennessee.
May 9, 2025 Fraud Litigation Risk Management Technology Massachusetts New Jersey New York Tennessee

Billing Frustrations Spark Honest Dialogue Between Carriers and Defense Counsel

Billing Frustrations Spark Honest Dialogue Between Carriers and Defense Counsel

CLM’s Litigation Management Task Force is tackling billing friction, talent recruitment, and tech adoption with candid conversations aimed at reshaping defense counsel compensation.
May 9, 2025 Education & Training Insurance Industry Litigation Technology