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Claims AI Adoption Depends on Adjuster Buy-In, Not Technology Alone

Claims AI Adoption Depends on Adjuster Buy-In, Not Technology Alone

Two claims leaders explain why leadership support, adjuster trust, and workflow integration matter more than the AI purchase itself when deploying claims technology.
June 12 Catastrophe Education & Training Insurance Industry Litigation Risk Management

23andMe Agrees to $46.75M Deal to Resolve Data Breach Claims

23andMe Agrees to $46.75M Deal to Resolve Data Breach Claims

A bankruptcy plan administrator agreed to distribute $46.75 million to resolve litigation tied to the 2023 cyberattack, with cyber insurers funding a significant portion of the settlement.
June 12 Insurance Industry Litigation Risk Management Technology

Known Exploited Vulnerabilities Take Center Stage in New CISA Cyber Directive

Known Exploited Vulnerabilities Take Center Stage in New CISA Cyber Directive

Federal agencies must prioritize vulnerability remediation based on exploitation risk, internet exposure, and attacker impact as cyber threats continue to accelerate.
June 12 Insurance Industry Risk Management Technology

U.S. Business Owners Report Growing Concerns Over AI, Cyberattacks and Severe Weather

U.S. Business Owners Report Growing Concerns Over AI, Cyberattacks and Severe Weather

Gallagher's 2026 survey finds business owners increasingly integrating risk management into operations as concerns grow over AI, cyber threats, supply chain disruptions, and severe weather exposures.
June 12 Catastrophe Insurance Industry Property Risk Management Technology Illinois

AI Product Liability Cases Put Black-Box Algorithms Under Legal Scrutiny

AI Product Liability Cases Put Black-Box Algorithms Under Legal Scrutiny

Manufacturers, insurers, and defense counsel face growing scrutiny as courts examine whether AI systems that cannot explain their decisions may create new forms of product liability exposure.
June 12 Insurance Industry Liability Litigation Risk Management Technology

Cyber Insurance Claims Face Greater Scrutiny as Underwriting Tightens

Cyber Insurance Claims Face Greater Scrutiny as Underwriting Tightens

Cyber insurers are tightening underwriting standards, increasing scrutiny of security controls, and reevaluating coverage as ransomware losses, AI risks, and geopolitical threats drive concerns about systemic cyber events.
June 8 Insurance Industry Liability Litigation Risk Management Technology

Project Jetsetter Exposes International Auto Insurance Fraud Network in Canada

Project Jetsetter Exposes International Auto Insurance Fraud Network in Canada

A multi-year investigation uncovered organized criminal groups linked to staged collisions, vehicle financing fraud, and false insurance claims that generated millions in losses and drove up costs for insurers and policyholders.
June 8 Auto Fraud Insurance Industry Legislation & Regulation Technology

Meta Fraud Exposure Raises New Liability Questions for Insurers

Meta Fraud Exposure Raises New Liability Questions for Insurers

New fraud data from Lloyds Bank and recent U.S. court rulings are increasing scrutiny of Meta's role in online scams, creating new questions about liability, insurance coverage, cyber risk, and potential subrogation opportunities.
June 8 Fraud Insurance Industry Legislation & Regulation Litigation Risk Management

FICO: Insurers Must Shift From Reactive Fraud Detection to Connected Intelligence

FICO: Insurers Must Shift From Reactive Fraud Detection to Connected Intelligence

New FICO report argues that fragmented data systems are leaving insurers vulnerable to organized fraud networks and calls for real-time, enterprise-wide fraud intelligence.
June 8 Fraud Insurance Industry Technology

Amazon Sued Over Ring Facial Recognition Feature in Proposed Class Action

Amazon Sued Over Ring Facial Recognition Feature in Proposed Class Action

A proposed class action alleges Ring's Familiar Faces feature collected and stored facial recognition data from individuals without their consent, raising privacy and liability concerns for AI-powered security systems.
June 5 Insurance Industry Liability Litigation Risk Management Technology

Insurance Fraud Detection Market Tops $20B as Insurers Expand AI Tools

Insurance Fraud Detection Market Tops $20B as Insurers Expand AI Tools

Insurers are expanding their use of AI, telematics, digital identity verification, and predictive analytics as fraud schemes become more complex and costly across multiple lines of business.
June 5 Auto Fraud Insurance Industry Property Risk Management

Convr Report Highlights AI Strategy Gap Among Commercial Insurance Carriers

Convr Report Highlights AI Strategy Gap Among Commercial Insurance Carriers

Commercial insurance carriers are rapidly deploying AI underwriting tools, but many leaders lack confidence in the strategic framework needed to maximize those investments and deliver measurable business outcomes.
June 3 Education & Training Insurance Industry Technology Underwriting

Generative AI Creates New Challenges for Insurance Fraud Investigations

Generative AI Creates New Challenges for Insurance Fraud Investigations

Generative AI tools are making it easier to create fake claim evidence, while a new survey finds insurers have limited confidence in their ability to detect and prevent AI-driven fraud.
May 29 Auto Fraud Insurance Industry Property Technology

Insurance Industry Faces Growing Skills Gap as AI Adoption Accelerates

Insurance Industry Faces Growing Skills Gap as AI Adoption Accelerates

The Institutes Knowledge Group's 2026 Skills Report finds AI literacy, claims expertise, leadership, and risk management skills are becoming critical as insurance roles evolve.
May 28 Catastrophe Education & Training Insurance Industry Liability Property

Global Transactional Risk Claims Jump 34% in 2025

Global Transactional Risk Claims Jump 34% in 2025

A new Marsh report shows global transactional risk insurance claims rose 34% in 2025, with financial statement breaches accounting for more than half of total paid losses and insurers paying nearly $650 million worldwide.
May 28 Insurance Industry Litigation Risk Management Technology Underwriting
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