Solving the Adjuster Shortage with Agentic AI and Digital Coworkers
As the insurance industry faces a wave of retirements among claims adjusters, Agentic AI offers a scalable, efficient solution to maintain service levels and preserve expertise.
May 6
Insurance Industry
Property
Technology
Workers' Compensation
Early Behavioral Health Support Significantly Shortens Workers’ Comp Claim Duration
New Sedgwick research shows that addressing mental health within the first 90 days of a claim can reduce recovery time by up to 70%, improving return-to-work outcomes.
May 6
Education & Training
Life & Health
Risk Management
Workers' Compensation
California
New York
Gen Z Still Leads in Workplace Mental Health Struggles Despite Slight Improvement
Although mental health concerns among Gen Z workers have slightly declined, they remain higher than other generations, highlighting the ongoing need for employer support.
May 1
Education & Training
Insurance Industry
Risk Management
Workers' Compensation
Four Charged in Southern California Workers Compensation Fraud Scheme
California officials charged four people with felony conspiracy and unlawful referrals in a $14.5 million workers’ compensation fraud scheme targeting Spanish-speaking workers.
April 28
Fraud
Insurance Industry
Legislation & Regulation
Workers' Compensation
California
New York Court Blocks City’s Attempt to Recoup Firefighter Injury Payments After Retirement
A New York court has ruled that post-retirement pension supplements paid to an injured firefighter are not subject to reimbursement under workers’ compensation laws.
April 21
Liability
Litigation
Risk Management
Workers' Compensation
New York
How Digital Payments Are Reshaping the Insurance Claims Experience
The insurance industry is navigating complex challenges to digitize payments, improve claims satisfaction, and meet the rising expectations of policyholders and vendors.
April 18
Auto
Insurance Industry
Technology
Workers' Compensation
New York Reports Surge in Workers’ Comp Fraud With $2.7M Identified in 2024
Workers’ comp fraud in New York rose nearly 30% in 2024, with 14 arrests and over $1.4 million in restitution returned to agencies, insurers, and employers.
April 18
Fraud
Insurance Industry
Legislation & Regulation
Workers' Compensation
New York
Orlando Trio Admits to $58 Million Construction Payroll Fraud Scheme
Three Orlando residents face prison time after pleading guilty to a years-long fraud scheme that evaded workers’ comp premiums and payroll taxes in the construction sector.
April 7
Fraud
Insurance Industry
Litigation
Workers' Compensation
Florida
Mental Health Becomes Leading Workplace Injury as Small Businesses Struggle with Safety and Costs
Three in four small businesses experienced a workplace injury in the past year, with mental health injuries now surpassing physical ones as the most reported incident.
April 2
Life & Health
Risk Management
Technology
Workers' Compensation
How AI and Data Are Reshaping Workers’ Compensation Fraud Detection
Insurers are using artificial intelligence, predictive analytics, and cross-industry collaboration to detect and prevent workers’ compensation fraud in real time.
March 31
Fraud
Risk Management
Technology
Workers' Compensation
Construction Site Injury Fraud Allegations Spark Legal Battle in New York City
Construction leaders say fraudulent injury claims are driving up costs and insurance rates, but critics argue that systemic safety issues and legal rights are being overlooked.
March 31
Fraud
Insurance Industry
Litigation
Workers' Compensation
New York
More U.S. Workers Report Burnout as Hiring Delays and Heavy Workloads Persist
A new Robert Half survey finds 36% of U.S. professionals feel burned out, with workload, lack of recognition, and limited growth opportunities driving the trend.
March 31
Education & Training
Insurance Industry
Risk Management
Workers' Compensation
Georgia Court Rules in Favor of Injured Worker Despite Prior Medical Misrepresentation
A Georgia appellate court ruled that an employer cannot use a worker’s prior undisclosed injury against them if the employer knowingly continued their employment before a subsequent workplace injury occurred.
March 4
Legislation & Regulation
Litigation
Risk Management
Workers' Compensation
Georgia
Firefighter Indicted for Alleged Workers’ Compensation Fraud
An Ohio firefighter has been indicted on charges of workers’ compensation fraud and theft, accused of unlawfully obtaining benefits between January and February 2022.
March 4
Fraud
Insurance Industry
Litigation
Workers' Compensation
Ohio
Tampa Contractor Sentenced to 4 Years, Ordered to Pay $55M for Fraud and Safety Violations
A Tampa-based contractor was sentenced to four years in prison and ordered to pay over $55 million in restitution for fraud, tax evasion, and workplace violations that led to an employee’s death.
February 24
Fraud
Litigation
Risk Management
Workers' Compensation
Florida
