Solving the Adjuster Shortage with Agentic AI and Digital Coworkers

As the insurance industry faces a wave of retirements among claims adjusters, Agentic AI offers a scalable, efficient solution to maintain service levels and preserve expertise.
May 6 Insurance Industry Property Technology Workers' Compensation

Early Behavioral Health Support Significantly Shortens Workers’ Comp Claim Duration

New Sedgwick research shows that addressing mental health within the first 90 days of a claim can reduce recovery time by up to 70%, improving return-to-work outcomes.
May 6 Education & Training Life & Health Risk Management Workers' Compensation California New York

Gen Z Still Leads in Workplace Mental Health Struggles Despite Slight Improvement

Although mental health concerns among Gen Z workers have slightly declined, they remain higher than other generations, highlighting the ongoing need for employer support.
May 1 Education & Training Insurance Industry Risk Management Workers' Compensation

Four Charged in Southern California Workers Compensation Fraud Scheme

California officials charged four people with felony conspiracy and unlawful referrals in a $14.5 million workers’ compensation fraud scheme targeting Spanish-speaking workers.
April 28 Fraud Insurance Industry Legislation & Regulation Workers' Compensation California

New York Court Blocks City’s Attempt to Recoup Firefighter Injury Payments After Retirement

A New York court has ruled that post-retirement pension supplements paid to an injured firefighter are not subject to reimbursement under workers’ compensation laws.
April 21 Liability Litigation Risk Management Workers' Compensation New York

How Digital Payments Are Reshaping the Insurance Claims Experience

The insurance industry is navigating complex challenges to digitize payments, improve claims satisfaction, and meet the rising expectations of policyholders and vendors.
April 18 Auto Insurance Industry Technology Workers' Compensation

New York Reports Surge in Workers’ Comp Fraud With $2.7M Identified in 2024

Workers’ comp fraud in New York rose nearly 30% in 2024, with 14 arrests and over $1.4 million in restitution returned to agencies, insurers, and employers.
April 18 Fraud Insurance Industry Legislation & Regulation Workers' Compensation New York

Orlando Trio Admits to $58 Million Construction Payroll Fraud Scheme

Three Orlando residents face prison time after pleading guilty to a years-long fraud scheme that evaded workers’ comp premiums and payroll taxes in the construction sector.
April 7 Fraud Insurance Industry Litigation Workers' Compensation Florida

Mental Health Becomes Leading Workplace Injury as Small Businesses Struggle with Safety and Costs

Three in four small businesses experienced a workplace injury in the past year, with mental health injuries now surpassing physical ones as the most reported incident.
April 2 Life & Health Risk Management Technology Workers' Compensation

How AI and Data Are Reshaping Workers’ Compensation Fraud Detection

Insurers are using artificial intelligence, predictive analytics, and cross-industry collaboration to detect and prevent workers’ compensation fraud in real time.
March 31 Fraud Risk Management Technology Workers' Compensation

Construction Site Injury Fraud Allegations Spark Legal Battle in New York City

Construction leaders say fraudulent injury claims are driving up costs and insurance rates, but critics argue that systemic safety issues and legal rights are being overlooked.
March 31 Fraud Insurance Industry Litigation Workers' Compensation New York

More U.S. Workers Report Burnout as Hiring Delays and Heavy Workloads Persist

A new Robert Half survey finds 36% of U.S. professionals feel burned out, with workload, lack of recognition, and limited growth opportunities driving the trend.
March 31 Education & Training Insurance Industry Risk Management Workers' Compensation

Georgia Court Rules in Favor of Injured Worker Despite Prior Medical Misrepresentation

A Georgia appellate court ruled that an employer cannot use a worker’s prior undisclosed injury against them if the employer knowingly continued their employment before a subsequent workplace injury occurred.
March 4 Legislation & Regulation Litigation Risk Management Workers' Compensation Georgia

Firefighter Indicted for Alleged Workers’ Compensation Fraud

An Ohio firefighter has been indicted on charges of workers’ compensation fraud and theft, accused of unlawfully obtaining benefits between January and February 2022.
March 4 Fraud Insurance Industry Litigation Workers' Compensation Ohio

Tampa Contractor Sentenced to 4 Years, Ordered to Pay $55M for Fraud and Safety Violations

A Tampa-based contractor was sentenced to four years in prison and ordered to pay over $55 million in restitution for fraud, tax evasion, and workplace violations that led to an employee’s death.
February 24 Fraud Litigation Risk Management Workers' Compensation Florida

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