Human-in-the-Loop AI Becomes Essential in Claims Management Workflows
Claims teams can no longer rely solely on autonomous AI; embedding expert oversight improves accuracy, compliance and defensibility.
November 13, 2025
Insurance Industry
Legislation & Regulation
Litigation
Technology
California
Colorado
Connecticut
Illinois
Rhode Island
California Retail Theft Crackdown Recovers $190M in Stolen Goods
A surge in arrests and multi-agency efforts are curbing organized retail theft across California, with major implications for insurers and commercial property claims.
November 11, 2025
Fraud
Property
Risk Management
California
Cyber Insurers Confront Rising CIPA Litigation Over Web Tracking Tools
A California privacy law from 1967 is at the heart of a new wave of cyber lawsuits targeting businesses nationwide over common web tracking tools.
October 20, 2025
Legislation & Regulation
Litigation
California
Illinois
Liberty Mutual Sued for Failing to Defend Manufacturer in Property Damage Cases
Spears Manufacturing claims Liberty Mutual ignored defense duties in two major construction defect lawsuits, raising concerns about insurer obligations in property damage cases.
October 20, 2025
Insurance Industry
Legislation & Regulation
Liability
Property
Risk Management
California
Colorado
Louisiana
California Sues Plastic Bag Makers Over False Recycling Claims
The state of California alleges major plastic bag manufacturers falsely labeled their products as recyclable, triggering lawsuits and multimillion-dollar settlements.
October 20, 2025
Insurance Industry
Legislation & Regulation
Liability
Risk Management
California
AI-Powered Home ‘Digital Twins’ Aim to Revolutionize High-Risk Property Insurance
An MGA startup uses AI simulations to model catastrophe risks at the property level, targeting homes insurers often avoid. But what does it mean for claims handling?
October 17, 2025
Catastrophe
Property
Risk Management
Technology
California
Florida
AI Uncertainty in Insurance: Coverage Gaps, Casualty Risks, and E&S Innovations
AI-native businesses push insurers to rethink liability forms and create new facilities as casualty risks evolve. Judgment and human expertise remain critical amid tech disruption.
October 16, 2025
Excess & Surplus Lines
Insurance Industry
Risk Management
Technology
California
California Court Rules NFL Team Exempt from Workers’ Comp Claim by Retired Player
A retired NFL player’s claim for cumulative injury is denied under California’s tightened workers’ comp rules for out-of-state athletes, highlighting key jurisdictional limits.
October 15, 2025
Legislation & Regulation
Liability
Workers' Compensation
California
Georgia
P/C Insurance Holds Steady in 2025 Despite Inflation, Tariffs, and Natural Disasters
Despite global uncertainty and catastrophe losses, the property/casualty insurance sector is on pace for a second profitable year. Adjusters should note shifts in underwriting performance across key lines.
October 10, 2025
Auto
Catastrophe
Insurance Industry
Property
Workers' Compensation
California
Race to the Bottom in P&C Insurance Threatens Claims Quality and Market Stability
Slashing costs and chasing market share are destabilizing the claims ecosystem. Will adjusters bear the brunt of this industry-wide shift?
October 8, 2025
Auto
Catastrophe
Insurance Industry
Legislation & Regulation
Property
California
California Wildfire Devastates Communities and Strains Insurance Market
One of California’s worst wildfires of 2025 highlights growing challenges in the state’s insurance market, sparking debate over reforms and recovery efforts.
September 29, 2025
Catastrophe
Insurance Industry
Legislation & Regulation
Property
California
Wildfire Study Finds Structure Spacing and Home Hardening Significantly Reduce Losses
New research analyzing five major California wildfires finds that defensible space and home hardening measures can reduce structural losses by up to 48 percent.
September 26, 2025
Catastrophe
Insurance Industry
Property
Risk Management
California
How PFAS Risk and Green Policies Are Shaping the Future of Environmental Insurance
Environmental insurers are rethinking PFAS risk, navigating fallout from green policies, and adapting to a shifting market shaped by redevelopment and climate disclosure pressures.
September 22, 2025
Legislation & Regulation
Property
Risk Management
California
Live Nation and Ticketmaster Sued for Enabling Ticket Brokers and Overcharging Fans
The FTC and seven states allege Live Nation and Ticketmaster enabled brokers to bypass ticket limits, reaping billions in fees while fans paid inflated resale prices.
September 22, 2025
Legislation & Regulation
Litigation
Risk Management
Technology
California
Colorado
Florida
Illinois
Nebraska
Vermont Judiciary Found in Violation of First Amendment Over Delays in Civil Case Access
A federal judge ruled that Vermont’s court system violated the First Amendment by delaying public access to civil case filings, siding with media outlets in a years-long lawsuit.
September 19, 2025
Education & Training
Insurance Industry
Legislation & Regulation
Litigation
California
Vermont
