A candid Reddit discussion in the adjusters subreddit reveals how claims professionals balance empathy, boundaries, and risk when emotions run high after major losses.

Insurance adjusters, underwriters, and brokers should prepare for transitional risks, evolving D&O exposures, and new scrutiny in casualty lines.

New research estimates premium changes under NFIP Risk Rating 2.0 reduced new policy counts and trimmed renewals, with the largest pullback in lower-income ZIP codes. For claims teams, the findings point to a wider protection gap and tougher recovery outcomes after flood losses.

Widespread use of obesity drugs is fueling lawsuits, regulatory scrutiny, and new cost pressures for insurers and reinsurers.

Insurers are leveraging generative AI to streamline workflows, ensure regulatory compliance, and enhance customer outcomes. The shift from prediction to real-time decision support is reshaping the industry.

Customer service and communication are top-rated skills in insurance. Learn how claims teams can build and leverage these strengths to deliver better outcomes and deeper policyholder trust.

Earnings and premium growth create space for strategic reinvestment, not complacency. Insurers must manage yield, capital, and longevity risks to stay ahead.

Cost containment takes priority over talent attraction as employers battle rising healthcare costs and embrace transparency and digital health tools.

Massive stadium builds are creating unprecedented risk complexity, from cyber threats and labor shortages to environmental land use issues.

Innovation efforts in insurance often fail not because of poor technology, but due to outdated norms, siloed departments, and incentive misalignments.

A new survey finds most homeowners believe they’re fully covered for disasters like floods and wildfires, but industry data shows many lack essential protections.

Freezing rain and ice turn Tulsa roads into danger zones for truckers. Insurance tech, liability disputes, and route risk maps shape the high-stakes response.

Days of relentless rain pushed Skagit and Snohomish Rivers beyond 1990 records, overwhelming infrastructure and triggering widespread evacuations.

New Harris Poll shows employees struggle to disconnect over the holidays as burnout, financial pressures, and job insecurity rise. AI upskilling gains traction during downtime.

Disney faces legal and shareholder challenges over new limits to its disability access program, with critics arguing the company is denying necessary accommodations.