AI and Digital Tools Transform Customer Experience in Insurance Sector
Insurance carriers leverage AI and digital technologies to refine customer experiences, driving sales, satisfaction, and improved adviser relationships.
January 25, 2024
Technology
Underwriting
Homeowners’ Guide to Navigating Insurance Market Complexities in 2024
Equip yourself with insights to understand the volatile homeowner insurance market in 2024, leveraging technology for affordable and comprehensive coverage.
January 24, 2024
Legislation & Regulation
Property
Risk Management
Technology
Insurers Gear Up for 2024 with Increased Investment Risks and AI Integration
Survey reveals U.S. insurers are optimistic about 2024’s market, planning to increase investment risks and incorporate AI in their investment strategies.
January 24, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
VF Corp Reveals Extent of Cyberattack Impacting Millions of Consumers
VF Corp, parent company of North Face and Vans, reports 35.5 million consumers’ data compromised in a December cyberattack but confirms no critical financial data stolen.
January 23, 2024
Legislation & Regulation
Risk Management
Technology
Colorado
Amazon France Fined for Excessive Employee Surveillance
Amazon France Logistique faces a 32 million euro fine from CNIL for implementing an overly intrusive surveillance system to monitor employee performance.
January 23, 2024
Legislation & Regulation
Technology
Navigating the Generative AI Boom: Insights from a Digital Strategy Pioneer
Drawing from the dot-com era, digital strategist Chunka Mui shares valuable lessons for businesses embracing generative AI, highlighting the balance between innovation and practical strategies.
January 23, 2024
Education & Training
Insurance Industry
Technology
Cloud Technology: Key to Digital Transformation in Insurance Sector
In the post-pandemic landscape, cloud technology emerges as a crucial tool for insurance companies to meet escalating digital demands and enhance customer experiences.
January 22, 2024
Insurance Industry
Technology
Underwriting
Investigation into Social Media Rumors Impacting Jackson’s Water Crisis
Law enforcement examines the role of social media in exacerbating Jackson, Mississippi’s water system crisis amid a cold snap.
January 22, 2024
Legislation & Regulation
Liability
Risk Management
Technology
Mississippi
Pharmacists Enhance PBM Effectiveness in Workers’ Comp and Auto No-Fault Sectors
Discover how pharmacists in PBMs are revolutionizing patient care in workers’ compensation and auto no-fault by using their diverse expertise.
January 22, 2024
Auto
Life & Health
Technology
Workers' Compensation
Russian Hackers Access Microsoft Executives’ Emails in Recent Cyberattack
Russian group Nobelium, known for the SolarWinds breach, infiltrated Microsoft’s top executives’ email accounts, highlighting escalating cybersecurity threats amid the Russia-Ukraine conflict.
January 22, 2024
Risk Management
Technology
Oregon
Study Reveals Young Buyers Favor Integrated Car and Insurance Shopping Experience
A recent study by Polly highlights a strong preference among Millennials and Gen Z for a unified car purchasing and insurance experience, leveraging technology.
January 19, 2024
Auto
Insurance Industry
Technology
General Motors Insurance Emerges from OnStar Insurance Rebrand, Aims for Expansion
General Motors Insurance, transitioning from OnStar, focuses on personalized auto insurance with plans to extend its reach beyond Arizona, Texas, and Illinois.
January 19, 2024
Auto
Technology
Arizona
Illinois
Texas
Exploring New Horizons in Insurance Talent and Leadership through the Shin Research Program Insights
Discover groundbreaking insights from the Shin Research Program, exploring talent and leadership trends in the insurance industry, focusing on skills, growth, and innovation.
January 19, 2024
Education & Training
Insurance Industry
Risk Management
Technology
Navigating New Cyber Insurance Challenges and Evolving Coverage
A comprehensive look at the changing landscape of cyber insurance in 2024, highlighting the industry’s response to increased cyber risks, evolving coverage, and regulatory challenges.
January 18, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
California
Texas
New York Proposes Guidelines for Fair AI Use in Insurance Underwriting
New York’s Department of Financial Services proposes new guidelines to ensure AI and external data in insurance underwriting don’t lead to unfair discrimination, emphasizing consumer protection.
January 18, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
New York
