Navigating the Balance of Technology and Human Touch in Insurance Claims
While technology revolutionizes insurance claims, the indispensable value of human connection and empathy remains paramount.
March 25, 2024
Insurance Industry
Technology
The Slow March Towards Gender Equity in Insurance Leadership
Despite women dominating the insurance workforce, their representation in C-suite roles lags, highlighting the journey towards gender parity.
March 25, 2024
Insurance Industry
Technology
Adjusters Share Frustrations and Experiences with Difficult Claimants
Discover the world of claims adjusters as they navigate challenging interactions with claimants, revealing the complexities behind insurance claims processing.
March 22, 2024
Auto
Insurance Industry
Litigation
Property
Generative AI Revolutionizes Insurance Underwriting with Enhanced Risk Insights
Explore how generative AI empowers insurance underwriters with critical insights into risk controls, building details, and insured operations for improved decision-making.
March 22, 2024
Insurance Industry
Risk Management
Technology
Underwriting
Court Denies Truck Driver’s PTSD Claim from Minor Fire, Citing Normal Working Conditions
A Commonwealth Court rules that a minor truck fire, extinguished quickly without injury, does not constitute an abnormal working condition for truck drivers.
March 22, 2024
Insurance Industry
Litigation
Risk Management
Workers' Compensation
Florida Judge Criticizes Insurance Company for Blocking Policyholder Claims
A Nassau County judge accuses a Florida insurance company of stonewalling policyholders and ignoring court orders, highlighting a broader issue with claim disputes.
March 22, 2024
Insurance Industry
Legislation & Regulation
Litigation
Property
Florida
Justice Department Targets Apple in Major Antitrust Lawsuit Over Smartphone Market Dominance
The Justice Department and state attorneys general take legal action against Apple, alleging anticompetitive practices in smartphone markets to protect consumer interests and promote innovation.
March 22, 2024
Insurance Industry
Legislation & Regulation
Litigation
Technology
New Jersey
Vermont Communities Seek $3.5M for Home Elevation After Catastrophic Flooding
In response to devastating floods, Barre and Montpelier request $3.5 million to elevate homes, providing safer living conditions amid a housing crisis.
March 22, 2024
Catastrophe
Legislation & Regulation
Property
Risk Management
Vermont
Setting the Stage for AI Success in Insurance with Data and Process Standardization
Explore the essential step of data and process standardization in the insurance industry, paving the way for successful AI and automation integration.
March 22, 2024
Insurance Industry
Technology
Enhancing Policyholder Engagement Through Digital Fluency in Claims Services
Discover how digital fluency in claims processing is transforming the insurance industry, bridging gaps, and enhancing policyholder satisfaction.
March 22, 2024
Insurance Industry
Technology
Claims Adjusters Urged to Justify Their Decisions Amid Rising Concerns Over Training and Experience
Experienced adjusters call for their peers to better defend adjustments, highlighting concerns over recent training quality and ethical standards in claim handling.
March 21, 2024
Education & Training
Litigation
Property
Technology
Atlantic City Races Against Time for Beach Replenishment Before Summer Season
As crucial summer months approach, Atlantic City faces significant beach erosion, prompting urgent calls for expedited beach replenishment projects.
March 21, 2024
Catastrophe
Insurance Industry
Property
Risk Management
New Jersey
U.S. Officials Urge Governors to Boost Cybersecurity in Water Sector Amid Hacking Threats
National Security Advisor and EPA Administrator call for enhanced cybersecurity measures to protect the U.S. water sector from increasing cyber threats.
March 21, 2024
Insurance Industry
Legislation & Regulation
Risk Management
Technology
California
Pennsylvania
Cedar Point Settles Age Discrimination Case, Agrees to $50,000 Payment and Policy Changes
Cedar Point to pay $50,000 and revise employee housing policy after being found guilty of discriminating against workers over 40, following an EEOC lawsuit.
March 21, 2024
Insurance Industry
Legislation & Regulation
Litigation
Ohio
Nebraska Sheriff Accepts Plea Deal in Insurance Fraud Case
A sheriff in Nebraska pleads no contest to felony charge in insurance fraud case, agrees to surrender law enforcement license without facing jail time.
March 21, 2024
Fraud
Insurance Industry
Legislation & Regulation
Nebraska
