Louisiana investigators say the pair filed sworn statements claiming injuries from a parking lot crash, but surveillance video showed they were not inside the vehicle.
New survey data shows carriers recalibrating underwriting, fraud detection and workforce strategy as social inflation, AI-generated fraud and catastrophe losses intensify.
A pending decision in Allstate v. Carteret Comprehensive Medical Care could determine whether complex auto insurance fraud claims belong in arbitration or Superior Court, with direct implications for PIP claims handling and insurer recovery efforts.
A new report outlines how role confusion, product silos, and competing platform priorities create unnecessary friction across claims and service workflows.
Paper checks still dominate insurance payments, but fraud data, workflow drag, and customer expectations are pushing carriers toward digital alternatives.
Revised Bulletin 206 allows virtual claims handling across all lines but requires insurers to offer in-person inspections and reinforces standards for total loss valuations.
Gallagher Bassett’s 2026 Carrier Perspective report finds social inflation, medical costs, catastrophe losses and AI-driven fraud are compounding severity and workforce pressure for carriers.
Real-time driver behavior data is helping insurers reduce collision frequency, lower severity, and strengthen underwriting decisions before a claim occurs.
