How Early Conversations About Counsel Selection Can Prevent Claims Disputes
Early, transparent discussions about defense counsel selection during policy placement can prevent costly litigation conflicts and bad faith allegations down the line.
August 20
Education & Training
Insurance Industry
Liability
Litigation
Cyber Insurance Market Expands as AI and Financial Fraud Reshape Risk Landscape
With premium drops, rising capacity, and AI-driven threats, the cyber insurance market in 2025 presents both opportunities and volatility for adjusters and carriers alike.
August 14
Education & Training
Insurance Industry
Risk Management
Technology
Columbia University Data Breach Impacts 870,000 People With Personal, Academic, and Financial Details Exposed
Columbia University reports a cyberattack compromising personal, academic, and financial data of nearly 870,000 individuals, with investigations and notifications ongoing.
August 11
Education & Training
Insurance Industry
Risk Management
Technology
California
Maine
Mastering Property Claim Investigations with Subject Matter Experts
A guide to working effectively with subject matter experts in property claims—from basic investigations to litigation-ready forensic reports and cost analyses.
August 7
Education & Training
Litigation
Property
Risk Management
Digital-Only Insurance Frustrates Older Policyholders as Many Still Prefer Human Interaction
A new survey finds nearly 60% of Baby Boomers prefer speaking to a person over using fully digital insurance tools, signaling the need for hybrid service models.
July 25
Education & Training
Insurance Industry
Property
Technology
Liberty Mutual Reveals 25 Years of Workplace Injury Trends and Costs
Liberty Mutual’s 2025 Workplace Safety Index highlights how workplace injuries have evolved over 25 years, revealing costly trends and the impact of targeted prevention.
July 23
Education & Training
Insurance Industry
Risk Management
Workers' Compensation
How Health Insurance Scams Are Targeting Seniors and What You Can Do to Prevent Them
Seniors are increasingly targeted by fake insurance offers over the phone. Learn how to spot the red flags, protect yourself, and report health insurance scams.
July 21
Education & Training
Fraud
Legislation & Regulation
Life & Health
Soaring Temperatures Drive Surge in Workplace Heat-Related Injuries
A new report from WCRI shows workplace injury claims rise dramatically on hot days, with heat-related illnesses up to 18 times more common above 100 degrees Fahrenheit.
July 17
Education & Training
Legislation & Regulation
Risk Management
Workers' Compensation
Arizona
Arkansas
Louisiana
Mississippi
Texas
Insurance Industry Expands AI Use but Faces Challenges in Scaling and Customer Trust
A new report reveals that while most insurers have adopted AI, fragmented deployment, data issues, and a trust gap hinder enterprise-wide scale and customer-facing value.
July 10
Education & Training
Risk Management
Technology
Rhode Island Sets New Standards for Pet Insurance Policies and Sales Practices
Rhode Island’s new Pet Insurance Act introduces detailed consumer protections, requiring clear disclosures and training for producers starting January 1, 2026.
July 7
Education & Training
Insurance Industry
Legislation & Regulation
Life & Health
Rhode Island
AI Is Redefining Insurance from the Cloud Up
AI is no longer a back-office tool but a core force transforming how insurance is underwritten, processed, and scaled—with cloud, GenAI, and agentic systems leading the charge.
July 7
Education & Training
Insurance Industry
Technology
Underwriting
Scattered Spider Cyber Threat Targets US Airline and Transport Industries
The FBI issues urgent warnings as the Scattered Spider cybercriminal group pivots its attacks from UK retailers to airlines and transport organizations across the US.
June 30
Education & Training
Liability
Risk Management
Technology
Modernizing Insurance Claims Payment Infrastructure for Greater Efficiency and Trust
Research reveals that fragmented back-end financial systems hinder timely claims payments and increase risks, highlighting the need for integrated, real-time solutions.
June 30
Education & Training
Insurance Industry
Risk Management
Technology
AI in Claims Management Is Advancing with Better Data and Human Insight
Industry leaders say AI’s real value in claims management lies in improving data quality and enhancing adjuster decision-making—not replacing human expertise.
June 12
Education & Training
Insurance Industry
Technology
How the Insurance Industry Is Preparing for a Fierce 2025 Hurricane Season
After a season of compounding storms and inland flooding in 2024, the insurance industry is refining its storm strategies and readiness plans for a potentially active 2025.
June 11
Catastrophe
Education & Training
Insurance Industry
Property
